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Full Job Description
Looking for individuals to join our home care family.At ComForCare Home Care we value our employees like family. We celebrate success and have fun. Our focus is to help our clients and employees live their best lives possible.*Each office is independently owned and operated. POSITION SUMMARYDaily Coordination of all client A La Carte schedules for the staff at the communities, ensure caregiver flowsheets are entered into HM5 accurately for billing and payroll. Share 24/7 on call duties and assist with various clerical duties. REPORTS TO: Agency Director / OwnerQUALIFICATIONS
- Compliance with ComForCare bonding criteria.
- High school graduate.
- Demonstrated ability to effectively communicate and interact with clients, co-workers, and all supervisors.
- At least 3 years experience in administrative capacities, with experience relevant to scheduling, customer service, and computer operation. Extensive experience in the home care field considered in lieu of other experience.
- Must have strong customer service skills.
- Must have strong computer skills.
- Must have strong attention to detail.
- Ability to perform multiple tasks under strict deadlines and with appropriate prioritization.
- Knowledge of medical terminology and/or general medical background desirable.
Routine Duties:
- The DCCC primary responsibilities involve daily coordination of all client A La Carte schedules for the onsite staff at the communities. This includes ensuring that the schedules are available for the onsite Community Coordinators to print and make available to the onsite caregiving staff for each shift.
- All schedules must reflect each client’s care plan to ensure that the care plan is being followed by caregivers. Report needed disciplinary action for employees to the Director of Finance and HR and in conjunction with nurses as appropriate.
- Maintain schedule in Health Manager (HM). Enter notes in HM5 regarding updates on clients and caregivers. Initiate incident reports as needed and involve appropriate ComForCare staff in required actions and final resolution of incident reports. Disseminate updates via email as appropriate to the ComForCare staff.
- Share 24/7 on-call duties with the Communities Coordinators. Send out a weekly “On-Call” email notifying appropriate staff of who is on-call for nurses, community and field. Email updates as appropriate to ComForCare staff.
- Ensure all community caregiver flow sheets are entered into HM5 ensuring accuracy and completeness of flowsheets entered by community coordinators.
- Client Communication. Communicate with and provide accurate information to all existing and prospective clients with a high level of professionalism, including taking and processing client intakes.
By selecting the positions below, you acknowledge that you are applying for employment with an independently owned and operated ComForCare franchisee, a separate company and employer from ComForCare and any of its affiliates or subsidiaries. You understand that each independent franchisee is solely responsible for all decisions relating to employment including (and without limitation to) hiring and termination, and ComForCare does not accept, review or store my application. Any questions about your application or the hiring process must be directed to the locally owned and operated ComForCare franchisee.
Equal Opportunity Employer: Disability/Veteran.
