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THE POSITION
PennDOT is currently hiring a Clerk Typist 2 for the Maintenance Unit in the Engineering District 3-0 Office located in Montoursville, Lycoming County. This is a permanent full-time position with excellent benefits, paid holidays, and opportunity for advancement.
This position provides administrative support to the Maintenance Services Engineer and various Maintenance Units. Apply with us today!
DESCRIPTION OF WORK
Responsible for maintaining the schedule for the manager, as well as staff. Responsible for answering the telephone and directing calls to the appropriate staff member. Maintains the calendar for direct supervisor and other identified managers. Schedules meetings and reserves conference rooms. Prepares agendas for meetings and transcribe dictation from meetings as required.
Answers incoming customer calls promptly and courteously, collects appropriate information and either handles the request or forwards it to the proper person. Record concerns within Customer Care Center (CCC) system and monitors timely and accurate response. Maintains the CCC concerns for the appropriate units, notifies the responsible responding party, forwards a copy of the concerns to appropriate staff, and maintains a tickle file to monitor response. Informs supervisor weekly of concerns due for upcoming week.
Screens telephone calls and visitors, and transfers calls or refers visitors to the appropriate person for the information desired. Collect, sort, and distribute unit mail and maintain tickle and general filing. Ensures mail is processed in the most efficient manner.
Types a variety of correspondence, reports, agendas, itineraries, transactions, agreements, inter-departmental correspondence and other materials accurately. Meet typing deadlines established by the unit supervisors and managers.
Proofreads varying types of materials to ensure that information is grammatically correct, complete, consistent, and adheres to agency rules and regulations.
Specific details regarding the duties of this position may be found in the position description.
Work Schedule:
Monday – Friday
8:30 AM to 4:30 PM
Lunch break: 30 minutes
Starting pay for new employees is $32,176 annually/$16.45 hourly.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
Six months as a Clerk Typist 1 and educational development to the level of eighth grade; OR
Completion of high school business curriculum which included at least one typing course; OR
Any combination of equivalent experience and training.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
Learn more about our Total Rewards by watching this short video! Health & WellnessWe offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*Compensation & Financial PlanningWe invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options. Work/Life BalanceWe know there’s more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, six weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.* Values and CultureWe believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.Employee PerksSometimes, it is the little “extras” that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.For more information on all of these Total Rewards benefits, please visit www.employment.pa.gov and click on the benefits box.*Eligibility rules apply.
