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Full Job Description
CommuniCare Health Services is a health care provider with over 110 facilities in seven states. That’s a whole lot of opportunity for you to join our team and make a difference in the lives of others!
We are currently recruiting an experienced professional for the newly created position of Engagement Specialist covering our Heartland Division. Heartland encompasses 35 facilities in Ohio, Pennsylvania, and West Virginia.
The Engagement Specialist will act as a trusted advisor with emphasis on engagement. An exceptional analyst with the skill to review, recommend and enhance solutions that create workplaces of excellence in satisfaction and engagement, the Engagement Specialist will be accountable for the development of assessment strategy, operational trust and transparency, and the recommendation of successful and consistent HR services, and organizational and divisional initiatives. They will engage in human resource strategies related to engagement to boots on the ground implementation of major projects throughout the business.
Position Responsibilities
Drive organizational retention initiatives designed to create retention standardization and efficiencies in their assigned division. This includes Engagement Survey platform.
Serve as a strategic business advisor to the divisional leadership team providing timely and transparent feedback and recommendations utilizing first-hand observation and data regarding key organizational and management issues.
Utilize standardized reporting to review, turnover, recruitment efficiencies, length of employment and other key engagement markers.
Recommend enhancements in engagement data and matrix development.
Develop and utilize a consistent analysis tool to assess work locations delivery of full cycle employment.
Immediately surface and elevate issues creating risk for the company.
Communicate frequently with Director of Engagement.
Develop collaborative partnerships with functional partners.
Research engagement trends, ideas, and professional initiatives.
Surface issues impacting employees and proactively propose solutions to resolve and improve employee retention and engagement. Monitor progress and elevate when necessary.
Champion culture and advocate for employees with goals of engagement and retention.
Support diversity and inclusion strategies to ensure an inclusive workplace.
Coach business leaders on employee communication, development, and performance management strategies and tactics to promote engagement and a culture of continuous growth and development.
Professional Experience/Qualifications
A minimum of 10+ years of HR/engagement experience including a proven track record full spectrum, operational HR client service delivery system across a multisite, multi-geographic portfolio.
Experience implementing efficient, scalable processes/systems to support rapid growth and operationalize delivery of employee engagement platform models to build a Talent Community.
Extensive Human Resources experience, expertise and knowledge across the Employee Life Cycle including proficiency and practice in the following areas: performance management systems, employee engagement, employee appreciation and wellbeing.
Strong coaching skills and proven track record of mentoring and delivering results by creating followership through people.
Ability to travel 80% of the time to provide routine assessments and insure ongoing initiative implementations and excellence.
Passion for diversity, equity, and inclusion.
Strong relationship building and collaboration skills with the ability to influence across multiple stakeholders using candor and persuasion.
Able to balance organizational projects with routine assessment and feedback demands.
Outstanding written and verbal communication skills including ability to communicate in ways that inform, persuade, and engage target audiences and distill complex information into clear, concise content accessible to employees at all levels.
Education
Bachelor’s degree required in Human Resources Management, Management, Business Management, Business Administration, Organizational Psychology, or closely related major or equivalent in experience.
HR related certification highly preferred (i.e., SPHR, PHR, SHRM-SCP, SHRM-CP, etc.)
Benefits
As a CommuniCare employee you will enjoy competitive wages and PTO plans. We offer full time employees a menu of benefit options from life and disability plans to medical, dental, and vision coverage from quality benefit carriers. We also offer 401(k) with employer match and Flexible Spending Accounts.
About Us
A family-owned company, we have grown to become one of the nation’s largest providers of post-acute care, which includes skilled nursing rehabilitation centers, long-term care centers, assisted living communities, independent rehabilitation centers, and long-term acute care hospitals (LTACH). Since 1984, we have provided superior, comprehensive management services for the development and management of adult living communities. We have a single job description at CommuniCare, to reach out with our hearts and touch the hearts of others. Through this effort we create Caring Communities where staff, residents, clients, and family members care for and about one another.
