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Full Job Description
We are Community Boost, the premiere digital marketing agency for social impact and nonprofit organizations. For over a decade, we have successfully navigated the ever changing digital landscape for some of the world’s most important organizations like charity:water, Cancer Research Institute, Kiva and Save the Children. We take this responsibility seriously which is why we are constantly seeking world class talent to join our team.
Community Boost is seeking an Account Coordinator to help our clients achieve greater success. This role serves as a foundational support system within a pod, empowering the success of our partner organizations and elevating the capabilities of our Client Service team. You are the “right hand” person to (Senior) Account Managers acting as a support lever in connection to our digital team and clients. The Account Coordinator is to be the liaison between account managers and digital specialists.
The Account Coordinator Assists the Account Managers on various client related tasks and needs, including but not limited to: project/task management, internal organization, weekly account checks, reporting, meeting preparation and follow-up. To be a strong Account Coordinator, you must be organized, have incredible communication skills and be extremely process-oriented. This entry-level role is perfect for those who want to grow into becoming an impactful Account Manager, directly leading our nonprofit partners to success, but need to first strengthen their comprehension of digital marketing strategy and client management in an agency setting.
What you will do:
- Supports the Pod with various administrative tasks such as new partner onboarding and offboarding, deck preparation, and reporting needs.
- Supports growing customer base by ensuring client tasks, projects and deadlines are met to empower trusted partnerships and successful campaign results.
- Ensures Asana (our project management software) is utilized effectively and consistently for task management; serves as the communication glue between Account Managers and Specialists.
- Utilizes internal systems and processes to efficiently meet deadlinesTakes the primary internal support lead when an Account Manager is out of office, and loops in the relevant senior team for client communications and troubleshooting as needed.
- Co-As with other Account Managers per supervisor discretion to provide exposure and practice with real-time client communications and data analysis
- Serves as the primary A for select single to double channel partner accounts, per supervisor discretion.
What you bring:
- 0-2 years of relevant digital marketing and/or project management experience preferably in a marketing agency
- Bachelor’s degree in Communications, Marketing, Advertising, Public Relations, or a related field
- Strong project management and communication skills
- Ability to forge relationships with cross-discipline internal teams and build rapport with clients
- Digital marketing acumen
- Experience in Google Ads, Meta Ads, Conversion Design, Google Analytics and an overarching comprehension of Nonprofit Fundraising.
What we provide:
- Starting pay range: $23-27/hr depending on experience
- Remote first culture – freedom to work from anywhere
- Unlimited PTO – talk about work/life balance
- Brand new Macbook – latest tech so you are equipped
- Tax-free remote stipend for FTE’s – help with expenses
- Of course the usual FTE package – health, dental, vision, life insurance; STD/LTD, 401K
Community Boost is not profit driven, Community Boost is values-driven. As a result of our values, we have become profitable. At Community Boost, not every business decision should be an economic one, we will always look through the lens of impact as well.
Community Boost is not profit driven, Community Boost is values-driven. As a result of our values, we have become profitable. At Community Boost, not every business decision should be an economic one, we will always look through the lens of impact as well.
We Inspire, Innovate, Impact… Everyday.
We Are Transparent
We Are Self-Aware
We Are Bold
We Are Humble
We Care About this Planet
We Are Committed to Excellence
We Are Relentless Learners
We Own Ownership
We Celebrate Life
Excited about this role but not sure if you meet all of the qualifications? We encourage you to apply anyway. We’re always looking for talented people of all backgrounds to join our team. We prioritize creating a diverse, inclusive, and welcoming environment where everyone is empowered to do their best work. Candidates from all backgrounds, people of color, women, members of the LGBTQ community, people with disabilities: all are welcome here at Community Boost. Community Boost is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Community Boost participates in E-Verify and will provide your Form I-9 information to the federal government to confirm that you are authorized to work in the United States. If E-Verify cannot confirm that you are authorized to work, Community Boost is required to provide you with written instructions and an opportunity to contact the Department of Homeland Security (DHS) or the Social Security Administration (SSA) to begin resolving the issue before taking any action against you, including terminating your employment. E-Verify can only be used by Community Boost after you have accepted a job offer and completed the Form I-9.
