Community Care Hiring For Call/Scheduling Center Representative – Pool (Scheduled As Needed) at Brookfield, WI  Full Time

Call Center Representative, Pool position (scheduled as needed/PRN), Waukesha County, WI

Community Care is hiring a Call Center Representative for our Call Center Team. This rewarding opportunity is perfect for someone who enjoys team collaboration and being part of a mission driven organization and who shares our mission to help elderly individuals and adults with physical and intellectual disabilities continue to live as independently as possible in the community. This is a Pool position (scheduled as needed/PRN) opportunity at our Bishops Woods- Brookfield, WI facility.

Call Center Representative Job Responsibilities:

• Receives and routes general telephone calls to appropriate departments or staff.

• Triages calls related to inquiries and complaints; routes or escalates as appropriate.

• Assists with projects and provides administrative support.

• Assists with day to day pool staffing scheduling.

Clinical Services Support Specialist Job Requirements:

• Education:High School Diploma or GED required.

• Experience:A minimum of 1 year customer experience.

Infection Prevention-Control Coordinator Job Schedule:

• Monday to Friday, every other weekend and every other holiday. Scheduled as needed

• 1st shift: 7:00 AM – 3:30 PM, 2nd shift: 3:30 PM – 11:30 PM

Community Care is a nonprofit organization with over 40 years of experience helping adults with long-term care needs live as independently as possible. Our Medicare/Medicaid long-term care programs serve the needs of older adults and adults with disabilities. We coordinate and deliver a full range of supportive services that help them live safely, confidently and with dignity.

More than 10,000 Wisconsinites trust in us to provide the quality support needed to help them reach their potential in health, happiness and independence. We are Wisconsin-based and have local offices supporting each of the 14 counties we serve.

Compensation and Benefits:

Our employees make a real difference in people’s lives every day. To show appreciation, we’re dedicated to offering competitive pay and a comprehensive benefits package to our staff that addresses their mental, physical and financial health and well-being.

If interested in joining Community Care, please apply and our recruitment team will reach out promptly.

Equal Opportunity Employer