Community Health Center, Inc. (CHC), with offices in Connecticut, Colorado and California, is one of the country’s most creative and dynamic providers of primary medical, dental, and behavioral health services, and a leader in practice-based research, health professionals training, and use of innovative technologies to advance health and healthcare. CHC is designated as a federally qualified health center and a patient-centered medical home by HRSA, the Joint Commission, and NCQA, respectively. We deliver more than 600,000 patient visits per year from primary care hubs and community clinics across the state of CT, all connected by technology and common standards for quality. We employ several hundred medical, dental, and behavioral health providers who are engaged in practice, teaching, and research. Our Weitzman Institute is devoted to research and practice transformation and is recognized around the country as one of the premier research institutes focused on improving health care and health outcomes for special and vulnerable populations. In addition, the organization has developed three wholly owned subsidiaries from the original pilot developments within the Weitzman Institute: the National Nurse Practitioner Residency and Fellowship Training Consortium (NNPRFTC), the National Institute for Medical Assistant Advancement (NIMAA), and ConferMed.
ConferMED is seeking motivated individuals interested in joining a rapidly growing team of health care innovators improving access to specialty care and reducing inefficiency in the healthcare system. ConferMED’s eConsult service links primary care providers with specialists in a wide range of disciplines. EConsults are asynchronous, non-face-to-face consultations between a primary care provider and a specialist that utilize secure messaging to exchange information. This process has significant benefits for patients and providers and allows more rapid access to needed knowledge and care – and quicker triage for patients that may still need face to face care with a specialist. ConferMED is expanding nationally and seeking account managers to support its growing list of national clients.
The ConferMED Practice Experience Specialist (PES) serves as the primary contact for an assigned practice or group of practices acting as a trusted, dependable and knowledgeable agent to provide issue resolution and exceptional customer service. The PES cultivates opportunities for providing additional products and services to the client. This role is to be the “Voice of the Customer,” addressing questions, providing information, and coordinating various activities across the ConferMED enterprise talent pool to ensure 100% client satisfaction.
Roles and Responsibilites
Physical Requirements/Work Environment
Ability to travel
Ability to work remotely
Ability to function effectively in a high energy department with quick deadlines and changeable expectations
Required Skills and Education
Knowledge and Technology Center