Job Description
Computer World Services, Corporation (CWS) is seeking an exceptional candidate to serve as the Manager for Asset Management for the US Department of Justice (DOJ) Service Desk and information technology (IT) Services for all Civil Division components supported by the Office of Information Technology (OIT). OIT requires support to provide enterprise-level service desk and incidental information technology services in support of OIT’s operational requirements. Services include: Help Desk Support, IT Operations Management and Support, Mobile Support, IT Asset Management, Software Development and Support, IT Security Program Support, IT Incident Response and Reporting, Classified Processing, IT Training Services, Laptop Lending Program Support, Application Services Help Desk, SharePoint Support, Litigation IT Travel Support, Reasonable Accommodation Support, Case Information Management System (CIMS), and Civil Online Relativity Application (CORA) Support, and Copy Center Operations. The Civil Division consists of approximately 2,700 personnel primarily located in the Washington, DC National Capital Region (NCR).
The Manager for Asset Management for the DOJ CIV Help Desk and IT Support Services is responsible for management and technical support for Government Furnished Equipment/Property (GFE/P) management, mobile device support, laptop lending program support, and physical and logical ID support at customer Washington DC locations with customer coverage hours M-F, 7:30AM – 6:00PM. The Manager will lead a team supporting approximately 425 monthly tickets and demonstrate competency in asset management support areas and preferably be a Certified HDI Customer Service Representative (HDI-CSR). The Manager for Asset Management will possess advanced skillsets to assist with resolution of moderately complex issues.
Key Tasks and Responsibilities
Manage and support Asset Management (2.0)
Manage GFE/P Support (2.1)
Manage Mobile Support (2.2)
Manage Laptop Lending Program (2.3)
Manage Physical and Logical ID Support (2.4)
Job Requirements:
Education & Experience
Certifications
Required Certifications
Other Desired Certifications
Security Clearance
Other (Travel, Work Environment, DoD 8570 Requirements, Administrative Notes, etc.)
Computer World Services is an affirmative action and equal employment opportunity employer. Current employees and/or qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, disability, protected veteran status, genetic information or any other characteristic protected by local, state, or federal laws, rules, or regulations.
Computer World Services is committed to the full inclusion of all qualified individuals. As part of this commitment, Computer World Services will ensure that individuals with disabilities (IWD) are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Aaron McClellan in Human Resources at
314.952.5138 or URL blocked – click to apply.
Full-Time
Washington, DC
Government, Information Technology, Other
Not Specified
03/06/2023
3892/2751/17299
Report
br{display:none;}.css-58vpdc ul > li{margin-left:0;}.css-58vpdc li{padding:0;}]]> Job description We are seeking a highly motivated individual to join our staff as a...
Apply For This Job...
Apply For This Jobbr{display:none;}.css-58vpdc ul > li{margin-left:0;}.css-58vpdc li{padding:0;}]]> Overview: Position Summary Drives gasoline or diesel powered tractor-trailer combination to transport trailers and containers...
Apply For This Jobbr{display:none;}.css-58vpdc ul > li{margin-left:0;}.css-58vpdc li{padding:0;}]]> Apply Here: https://secure.onehcm.com/ta/RAH.jobs?ShowJob=503452746&TrackId=Indeed About The Role As the Events Manager, you will ensure the execution,...
Apply For This Jobbr{display:none;}.css-58vpdc ul > li{margin-left:0;}.css-58vpdc li{padding:0;}]]> Supervise and guarantee the management of material dispatch, based on invoices, and monitor shipments, aiming...
Apply For This JobWho We Are Headquartered in Austin, TX with operations in Kermit and Monahans, TX, Atlas Energy Solutions is the leading...
Apply For This Job