PURPOSE OF POSITION
Supports the operation in delivering Superior Guest Service by performing duties which may include: managing or assisting with the day-to-day operations of the unit’s performance by understanding and monitoring cost, revenue, labor and inventory control, quality of products and services. Manages or assists with employee relations, coaching and counseling, and training. Manages or assists in maintaining food quality to ensure compliance with company, franchise, brand/concept, and regulatory agency requirements.
ESSENTIAL DUTIES/RESPONSIBILITIES
DECISION-MAKING AUTHORITY
Position makes recommendations with respect to assigned unit to upper level management.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Previous Experience
High school diploma. Completion of technical school program or company training program in restaurant management/food service, etc. highly preferred. Minimum of 3 years in restaurant/food service with 2 years of leadership experience. Must be able to obtain alcohol awareness and/or ServSafe Food Safety certification.
Knowledge of restaurant operations. Ability to understand P&L and sales reports. Ability to lead and motivate subordinate staff. Exceptional interpersonal skills, in dealing with employees, customers, etc.
Language Skills:
Ability to read, write and comprehend instructions; create correspondence and memos. Ability to effectively communicate information individually and in group situations to customers, co-workers and staff.
Mathematical Skills:
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.
Reasoning Ability:
Ability to apply reasonable understanding in carrying out instructions in written, oral or diagram form.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to communicate in verbal and written forms, and visually navigate through the unit.
While performing the duties of this job, the employee is regularly required to continuously stand and walk. Use hands for lifting and carrying (0-30lbs.) including frequent reaching, grasping, pushing and pulling; and stooping and bending.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Job Type: Full-time
Pay: $58,000.00 – $65,000.00 per year
Benefits:
Experience level:
Restaurant type:
Shift:
Ability to commute/relocate:
License/Certification:
Shift availability:
Work Location: One location
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