Confidential Medical Specialty Practice Hiring for Medical Receptionist/Front Desk Job at Waldorf, MD Full Time

Newbridge Inc. currently seeks a Front Desk / Medical Office Receptionist for the Somnus Sleep Center located in Waldorf, MD. This position serves patients by greeting and checking them in, scheduling appointments, and maintaining records and accounts. The Medical Receptionist will work closely with providers and clinical staff to support patients on a daily basis. This key role will be responsible for providing an excellent patient experience to everyone who enters the practice.

Responsibilities

• Answer phone calls and direct them appropriately
• Checking in patient by verifying demographics and insurance information on patients
• Ensure patient packet questionnaire is complete, if not assist patient in completing
• Address patients questions or needs
• Verifies insurance benefits and obtains pre-certification/authorization as necessary. Determines and accepts required payments, including co-pays and deductibles.
• Reviews visit physician orders to manage and expedite ordered care (e.g., referrals, follow up visits, DME orders, test orders and medication orders)
• Check patient out of the electronic medical record at completion of visit
• Works as a team player by enhancing team effectiveness, supporting, and assisting team members
• Maintains compliance with all company policies, procedures and standards of conduct
• Complies with HIPAA privacy and security requirements to always maintain confidentiality

Qualified Medical Front Office candidates will possess the following characteristics, skills, and experience:

• At least 2-3 years of medical front office experience
• Excellent phone skills, answering a multi-line phone system
• Experience insurance verification/authorizations/checking benefits and eligibility
• Have EMR experience (preferably Athena)
• Have collection knowledge of co-pays/co-insurance/deductibles and posting payments
• Must be professional, compassionate, and treat patients with respect
• Consistently exercise utmost discretion and diplomacy, while maintaining composure in patient-staff interaction
• Able to deal with a wide array of personalities and a strong team player that gets along well with others.
• Must have excellent communication and customer service skills

No evenings, weekends or holidays!

Apply now if you’re interested in joining our team.

Job Type: Full-time

Pay: $17.00 – $18.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• What EMR system do you have experience using?
• What is your desired pay range?

Experience:

• Medical Receptionist: 1 year (Required)

Work Location: One location