Conrad N Hilton Foundation Hiring for Manager, Program Operations Job at Los Angeles, CA Full Time

International hotelier Conrad N. Hilton established the grantmaking foundation that bears his name in 1944 to help people living in poverty and experiencing disadvantage worldwide. Today, the work continues, concentrating on efforts to ensure healthy early childhood development and sustainable livelihoods for youth, support young people transitioning out of foster care, improve access to housing and support services for people experiencing homelessness, identify solutions to safe water access, and lift the work of Catholic sisters. Additionally, following selection by an independent, international jury, the Foundation annually awards the $2.5 million Conrad N. Hilton Humanitarian Prize to an organization doing extraordinary work to reduce human suffering. The Foundation is one of the world’s largest, with approximately $8.5 billion in assets. It has awarded grants to date totaling more than $2.4 billion, $339 million worldwide in 2021. Please visit www.hiltonfoundation.org for more information.

*Cover letter required for consideration*

Job Summary

The Program Operations Manager is responsible for supporting the Associate VP (AVP), Program Operations, and the Vice President of Strategy and Programs in execution of the Program Department’s operations. This position provides regular analysis of various data to inform decision-making, assists and makes recommendations on departmental expenditures, policies, and procedures compliance, and assists with implementation of departmental goals and other operational priorities.

This position supports the AVP develop the department annual budget, and also drives continuous improvement by working with various staff across the organization to identify and implement solutions to help the department operate more effectively and efficiently. The ideal candidate is attentive to details, collaborates and builds relationships with others, has extensive project management skills, is resourceful and manages ambiguity.

The Programs Operations Manager reports to the Associate VP, Program Operations and works in close collaboration with the Senior Officer for Strategy and Programs.

RESPONSIBILITIES

Department Budget and Expenses

• Collaborates with AVP in developing the annual program department budget
• Oversees coordination and monitoring of department budget, monthly dashboard, and quarterly reports and acts as a liaison between program and accounting departments
• Creates annual project codes of expenses for program staff, reviews Nexonia reports for coding, budget adherence, and compliance
• Maintains consultant tracker of department contracts and payments
• Reviews program department contract for budget adherence and compliance
• Manages department memberships and tracks payments
• Develops specific department contract templates and procedures in collaboration with Office General Counsel (OGC)
• Serves as point of contact and liaison between program staff and OGC/Finance to resolve inquiries and incorporate edits
• Develops and provides Contracts training for program staff in partnership with OGC

Department Operation and Processes

• Collaborates with staff in the planning of the program department team retreat
• Collaborates with staff to implement the department Buddy program
• Provides onboarding and training around policies and procedures for new Program Department staff
• Updates program department processes as necessary
• Identifies and evaluates methods for improving department workflow and makes recommendations to the Associate Vice President of Operations
• Supports the coordination, scheduling, and implementation of departments’ training and resource development
• Reviews and processes department travel authorization forms, and inputs staff travel information on the Program Travel tracker
• Collaborates with the Foundation Travel Coordinator to ensure compliance and policy oversight

Project support

• Manages discrete projects on an ad hoc basis related to Program Department priorities when needed
• Responds to requests from the VPSP and AVP of Operations and program department as needed
• Acts as department liaison with other Foundation departments to identify and implement solutions that help the department operate more effectively and efficiently

QUALIFICATIONS

Required:

• Bachelor’s degree in public health, public policy, social sciences, theology, divinity, economics, innovative finance/investing, social welfare, or a related field
• A minimum of five (5) years of relevant work experience in program or project development and/or management experience in the US, Latin America
• Substantive knowledge of the international development field
• Ability to assess the leadership, track record, fiscal health, and capacity of a nonprofit organization to manage and implement a proposed program or project with success. Prior experience in capacity building of civil society organizations is a plus
• Demonstrated ability to think critically about program design and implementation
• Understanding of the project design process, specifically: conducting a root cause analysis and a situational analysis, preparing a frame and a theory of change, for projects that aim to address systemic economic and social inequities
• Ability to analyze quantitative and qualitative data, to ask the right questions to guide grantees in developing relevant metrics, prior demonstrated experience with data analytics and evaluation
• Flexible and collaborative with an ability to work in a team environment; demonstrates a high degree of initiative; results-oriented
• Welcomes feedback as a means to personal and professional growth
• Excellent written and oral communication skills; presentation skills and the ability to clearly articulate ideas
• Ability to travel domestically and internationally

Desired:

• Experience working in a private foundation or large non-profit.

About our Benefits

• We value the health and well-being of our employees, some of the benefits we offer include:
• Comprehensive and generous health and life insurance options
• Relocation Pay (senior level positions)
• Fitness benefits
• Paid holidays, time off, and parental leave
• Flexible work schedules and technology benefits
• Foundation funded retirement savings plan
• Professional learning and development and educational assistance
• Employee matching gifts to qualified non-profit organizations

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