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Local Dealerships are looking for a forward thinking and reliable Service Directors to lead their Service Teams. The individuals must be dedicated, experienced, and true leaders.
Job Description
- Oversee service orders.
- Maintains Customer Satisfaction scores at or above company standards.
- Assists in diagnosing vehicle problems.
- Orders parts and tools as necessary.
- Oversees administration of warranty claims.
- Oversees training and supervising of service department employees.
- Works with upper management to make service department hiring and discipline decisions.
- Sets schedules and assigns tasks to service department employees.
- Reinforces company policies and adheres to company standards.
- Encourages compliance with applicable laws and regulations.
- Maintains good working relationship with factory(s).
- Attends required manager meetings.
- Maintains effective employee relations.
- Interact with external vendors.
- Manage technician productivity.
- Take ownership of the customer’s experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customers.
Join our winning automotive service team – Apply Today!
Job Requirements
As an Automotive Service Manager, you will be experienced and aware of the latest customer service practices and be a persistent problem solver. We have determined some factors that may enable your success as a Service Manager:
- At least 3-5 years of experience in a service management or assistant service management role is required
- Previous dealership experience strongly preferred
- Must have computer proficiency
- Valid driver’s license
Our Commitment To You:
- Strong pay plan
- Health, Dental,
- Paid Vacation
- Sundays off
- High Customer Satisfaction For Both Sales & Service
- A Professional and Respectful Work Environment
- Top Training Processes to Properly Assist Today’s Customers
Join our winning automotive service team – Apply Today!
Job Type: Full-time
Pay: From $100,000.00 per year
Benefits:
- Dental insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends
Supplemental Pay:
- Commission pay
Education:
- High school or equivalent (Preferred)
Experience:
- Service Manager: 2 years (Preferred)
License/Certification:
- Driver’s License (Required)
Work Location:
- One location
Skills:
- Customer service
- Mechanic experience
- Auto body repair
- Data entry
- Diagnostics
This Job Is:
- A job for which military experienced candidates are encouraged to apply
- Open to applicants under 18 years old, provided it is legally allowed for the job and location
- Open to applicants who do not have a high school diploma/GED
- A “Fair Chance” job (you or the employer follow Fair Chance hiring practices when performing background checks)
- A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
- A good job for someone just entering the workforce or returning to the workforce with limited experience and education
- A job for which all ages, including older job seekers, are encouraged to apply
- Open to applicants who do not have a college diploma
- A job for which people with disabilities are encouraged to apply
Benefit Conditions:
- Only full-time employees eligible
Work Remotely:
- No
COVID-19 Precaution(s):
- Personal protective equipment provided or required
- Social distancing guidelines in place
- Sanitizing, disinfecting, or cleaning procedures in place
Work Location: One location
