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Description Copa Health Is looking to hire a Community Health Worker! What You’ll Get… When you join our team as a full-time team member, you will receive:
- Limitless growth and career advancement opportunities
- Annual performance reviews and employee rewards program
- Career development offered internally through our Organizational Development & Learning Department
- Generous PTO program – up to 3 weeks off your first year with continued accruals each pay period!
- 9 paid holidays per year
- Wellness Program – Offering access to an expert Health Coach and wellness incentives to lower cost
- Tuition reimbursement up to $3,000
- Affordable health care plans: Medical, Vision, and Dental
- H.S.A., H.R.A, F.S.A. (with select medical plans)
- Free Short-Term Disability and Life/AD&D Insurance up to $100,000
- 403(b) retirement plans with company match.
- Employee Assistance Program
- Voluntary benefits: Long-Term Disability, Pet Insurance, Additional Life/AD&D Insurance, and much more! Who We Need
Immediately Hiring a Community Health Worker for our Metro Pheonix location.
The Community Health Worker (CHW) serves the community as a bridge between the members and the health care and social systems (providers, community resources) through outreach, education, and resource connection. This position is primarily responsible for providing supportive care and assistance to a diverse member population identifying barriers to self-care, decision-making, and navigating the social and healthcare systems. The CHW assists with the company’s HEDIS measurement goals by providing personalized support to help members achieve good health practices. The CHW conducts community outreach, home and hospital visits, collaborates closely with the identified care team, and consistently demonstrates a high standard of ethical behavior, professionalism, compassion, and confidentiality.
MINIMUM QUALIFICATIONS:
Requires any combination of training, education, and experience listed below:
- High School Diploma AND a minimum of five (5) years of proven work experience as a Community Health Worker or equivalent healthcare related work experience, or;
- Associate degree AND a minimum of two (2) years of proven work experience as a Community Health Worker or equivalent healthcare related work experience, or;
- Bachelor’s degree – in social or healthcare related degree with strong understanding of the Community Health Worker model.
- Certified as a CHW or eligible to obtain CHW certification within one year of hire.
Job Summary (including, But Not Limited To)
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- Provide one-on-one non-clinical interventions, serving as an advocate for members to obtain needed health services and community resources.
- Experience in working with diverse and underserved populations with a strong understanding of multicultural issues, Health Related Social Needs (HRSN), and close familiarity with the community in which they live and work.
- Actively outreaches and connects members to behavioral health, primary care, and community services, especially those who have not been in contact with their providers and/or are not linked to health and social services.
- Telephone or face-to-face interactions with a person, family, or other involved party for the purpose of
maintaining or enhancing a person’s functioning within Copa Health timeframes
- Ensures appropriate communication with the care team regarding observations, member symptoms, and behaviors to ensure timely and effective intervention, evaluations, and referrals.
- Track member gaps in care and clinical outcomes using the Electronic Health Record and other population health tools.
- Identify and address unmet Health Related Social Needs (HRSN) to help individuals overcome barriers and improve health outcomes.
- Support the members’ Individual Services Plans and Crisis/Safety Plans.
- Utilizes standard screening tools for physical and behavioral health conditions.
- Maintain the company’s productivity and quality measures.
- Completes all clinical documentation in a timely manner in accordance with policies, procedures, and clinical protocols.
- Adherence to all agency policies, licensure, and training requirements.
To ensure compliance & adequate services, additional job duties may be required to meet the needs of the program and or department.
Copa Health is an Equal Opportunity Employer – All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, disability status, protected veteran status, or any other characteristics protected by law. Pre-Employment Criminal Background and Drug Testing Required. EOE.