Log In
Sign Up
br{display:none;}.css-58vpdc ul > li{margin-left:0;}.css-58vpdc li{padding:0;}]]>
Job Summary
Responsible for configuring the telecommunications phone systems, implementation, or operations/user support, providing technical expertise for the company’s telecommunications technology infrastructure, and ensuring the performance and reliability of all services and exceed the needs of our businesses and clients.
Major Tasks, Responsibilities and Key Accountabilities
- Provides support for telecommunication systems working with customers and telecommunication vendors/partners.
- Assists with new technology research and design to ensure overall level of resources are maintained.
- Ensures service level agreements (SLAs) are met and continue to meet the needs of customers. Provides support and resolution for customer issues.
- Assists in determining the production capacity needed to meet changing business demands. Ensures capacity planning deliverables are performed to specifications.
- Available for disaster recovery and on call support at all times.
Nature and Scope
-
Typical Training/Experience
- Typically requires BS/BA in a related discipline. Certification may be required in some areas. Generally 0-2 years of experience in a related field OR MS/MA and generally 0-1 year of experience in a related field
-
Problem Complexity
- Works in compliance with established procedures and/or protocols. Identifies and resolves readily identifiable, clearly defined problems. Demonstrates skill in data analysis and techniques by resolving missing/incomplete information and inconsistencies/anomalies in routine research/data.
-
Autonomy
- Nature of work requires general supervision; exercises judgment. May be paired with a mentor. Work typically involves regular process checks or review of output by a coworker and/or supervisor.
-
Leadership
- May provide general guidance/direction to or train junior level support personnel or professional personnel.
Work Environment
- Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
- Typically requires overnight travel less than 10% of the time.
- Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
Minimum Qualifications
- Must be a minimum of 18 years of age or older
- Must pass pre-employment assessment(s) if applicable
Preferred Qualifications
- Associate degree in computer science or related field preferred
- 1-3 years’ experience in related field preferred.
About Core & Main
Based in St. Louis, Core & Main is a leading distributor of water, sewer, storm drain and fire protection products in the United States. Operating approximately 275 branches nationwide, the company combines local expertise with a national supply chain to provide contractors and municipalities innovative solutions for new construction and aging infrastructure. Core & Main’s 3,500 plus associates are committed to the safe distribution of water and fire protection to help communities thrive. Visit www.coreandmain.com to learn more.
Core & Main is an Equal Employment Opportunity employer. Employment at Core & Main is based solely on a person’s merit and qualifications directly related to professional competence. Core & Main does not discriminate against any employee or applicant on the basis of race, creed, color, religion, national origin, nationality, ancestry, age, disability, veteran status, pregnancy or related condition (including breastfeeding), affectional or sexual orientation, gender identity or expression, marital status, status with regard to public assistance, citizenship, or any other basis protected by law.
None of the questions in this application are intended to elicit information regarding any protected characteristics, nor imply any limitation, illegal preferences or discrimination based upon non-job-related information or protected characteristics.
For more information, please click here or visit https://www.eeoc.gov
