Director of Operations – Telecommunications Service Delivery
Established in 1998, Core Technologies, Inc. (CTI) provides design, engineering, procurement, installation, and maintenance in the service categories of audiovisual communications, carrier services, wire and cable infrastructure, telecommunications, IT, and asset recovery. A woman-owned company, CTI has more than 350 customers, primarily in the federal space, through three primary contract vehicles (8aSTARS II, GRITS II, and EIS). CTI recognizes that today’s organizations are confronted with the challenges of dynamic technology environments. CTI simplifies network infrastructure dynamics by minimizing associated complexities, obstacles, and risks and providing forward-looking solutions.
Core Technologies, Inc. is seeking a Director of Operations and Service Delivery with 10 plus years of experience in the Coordination of Telecommunications provisioning. Will direct a team of coordinators that work with the customer, vendors and partners to coordinate the provisioning efforts for Telecommunications projects. Primary focus will be working on Federal Government projects.
Job Duties/Responsibilities:
· Coordinate the teams’ provisioning efforts through all stages via phone, email etc.
· Capture, generate, update, and maintain inventory spreadsheets
· Oversee the planning, implementation and tracking of specific projects
· Defines the scope of the projects with senior management
· Determine resources needed and develop the schedule to complete the projects
· Manage the customers and the vendors
· Take part in regular review meetings
Skills & Requirements:
· Bachelor’s degree preferred
· 10+ years of experience as a Project Manager or Provisioning Coordinator
· Experience in Telecommunication industry
· Federal Government contracts experience is highly preferred
· Proficient with MS Office, especially Word and Excel
· Must have high level Excel skills
· Strong verbal and written communication skills required in dealing with internal and external customers
· Must be able to pass a stringent background check
Job Type: Full-time
Benefits:
Schedule:
Education:
Security clearance:
Work Location: One location
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