Cornell University Hiring For Assistant for U.S. Regional Engagement Programs (HYBRID) at Ithaca, NY Full Time

About Cornell Alumni Affairs & Development

Cornell University, a nationally ranked Ivy League institution, is looking for an Assistant for U.S. Regional Engagement Programs to join the Alumni Affairs & Development division in Ithaca, NY.

The mission of U.S. Regional Alumni Engagement is to expand the number of alumni participating in all Cornell programs, and in particular, to support the work of the Cornell regional clubs and associations in the United States and Canada.  U.S. Regional Engagement also provides staff support and leadership to the Cornell Regional Club Peer Advisor Committee.  The goal of the regional engagement team and volunteer organizations is to:

• Strengthen the knowledge of and ties to the university;
• Maintain and grow friendships with Cornellians;
• Continue the process of life-long learning;
• Serve the university, other alumni, students, and the community at large;
• Provide financial support for current students, university initiatives, and/or regionally based scholarships.

The Assistant for U.S. Regional Alumni Engagement Programs provides administrative support and organizational skills in the daily operation of the program.  In addition, this position will work with the entire U.S. Regional Engagement team, including staff in the Northeast Corridor office and staff working with clubs and associations on the West Coast.  The successful candidate must be exceedingly well organized, possess excellent customer-service skills, and demonstrate expert Microsoft Office skills, with a special focus on Excel reporting.  The ability to interact with staff at all levels in a fast-paced environment, sometimes under pressure, while remaining flexible, positive, resourceful, and efficient with a high level of professionalism and confidentiality is important to this role. Superior communication skills and attention to detail are also important. The ideal candidate will be a proactive problem solver with an interest in Cornell University and a commitment to the university’s alumni affairs and fundraising missions.

This position will travel to events (once or twice a year) and support evening teleconferencing/videoconferencing meetings when needed (rarely and no more than once a week).

Key Responsibilities

• Support email marketing, event registration, and event reconciliation;
• Serve as technical lead for staff-driven alumni programs and trainings;
• Capture and track volunteer service and event engagement data;
• Be the frontline to regional volunteer requests and questions;
• Produce reporting critical to analyzing the success of Regional Engagement projects, programs, and initiatives;
• Support the Regional Peer Advisors organization.

The Assistant for U.S. Regional Alumni Engagement performs this position full-time, Monday through Friday, daytime hours, with somewhat flexible start and end times. You may also perform this position through a hybrid model of up to 2 days remote, with 3 days on campus. And, if you prefer to be in office all week, we invite you to do that!  We also want to give you flexibility that matches your work style and needs. Both start times and hybrid format will be mutually determined between you and your supervisor, and modifiable at the discretion of office and business needs. 

Success Factors

• You’ll have a lot of opportunities to learn and grow as a professional, so being self-motivated and an interest in self-development will help you thrive in the role.
• The ability to interact with staff at all levels in a fast-paced environment, sometimes under pressure, while remaining flexible, positive, resourceful, and efficient with a high level of professionalism and confidentiality is important to this role.
• Service orientation, with a positive and professional image are vital.
• Highly and extremely organized with the aptitude to track and follow-up with timely communication.
• Possess excellent customer-service skills.
• Demonstrate expert Microsoft Office skills, with a special focus on Excel reporting. 
• Superior communication skills and attention to detail are also important.
• The ideal candidate will be a proactive problem solver with an interest in Cornell University and a commitment to the university’s alumni affairs and fundraising missions.

Core Qualifications

• High school diploma and 2 to 4 years relevant experience or equivalent combination.
• Ability to represent U.S. Regional Engagement, its organizations, and fundraising campaigns in a highly professional manner, handling situations with tact and diplomacy. 
• Highly proficient knowledge of Outlook, Excel, PowerPoint, Word, databases, networked informational systems, the internet, and communication systems.
• Proven ability to effectively collaborate with internal cross-functional teams, and external groups in a high performance environment.
• Ability to manage multiple priorities and quickly change direction and re-prioritize.
• Experience in and/or demonstrated commitment to supporting diversity, equity, access, inclusion, and wellbeing.

• Experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds.

If you have all those things, great! We have a few more things that we would prefer you to have, but it’s ok if you don’t.

• Associates or Bachelor’s degree from an accredited college or university with two or more years of related experience. 
• Experience with or an aptitude and willingness to learn the following programs:  iModules, PeopleSoft, CU Volunteer, Qualtrics, Zoom, and Brio.
• Prior experience with diversity, social justice, intercultural competencies and/or cross-cultural understanding.

Rewards and Benefits

• This position is eligible for a hybrid work arrangement. Employees typically perform this role remotely 2 days per week and on-campus 3 days per week. The university reserves the right to modify, suspend, revoke or terminate the hybrid work arrangement at any time.
• Cornell receives national recognition as an award-winning workplace for our health, wellbeing, sustainability, and diversity initiatives.
• Our benefits programs include comprehensive health care options, generous retirement contributions, access to wellness programs, and employee discounts with local and national retail brands. We invite you to follow this link to get more information about our benefits: https://hr.cornell.edu/benefits-pay.
• Follow this link to learn more about the Total Rewards of Working at Cornell: https://hr.cornell.edu/jobs/your-total-rewards.
• Our leave provisions include health and personal leave, three weeks of vacation and 13 holidays: Martin Luther King, Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving and the day after, and an end of the year winter break from December 25-January 1.
• Cornell’s impressive educational benefits include tuition-free Extramural Study and Employee Degree Program, tuition aid for external education, and Cornell Children’s Tuition Assistance Program.

No Visa Sponsorship is available for this position.

Diversity and Inclusion are a part of Cornell University’s heritage. We are a recognized employer and educator valuing AA/EEO, and we do not tolerate discrimination based on any protected characteristic, including race, ethnic or national origin, citizenship and immigration status, color, sex/gender, pregnancy or pregnancy-related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual’s genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations in accordance with applicable law.

Cornell University embraces diversity and seeks candidates who will contribute to a climate that supports students, faculty, and staff to all identities and backgrounds. We strongly encourage individuals from underrepresented and/or marginalized identities to apply.

Familiarize yourself with Cornell’s COVID-19 workplace guidance as well as the university’s COVID-19 services and information.

University Job Title:

Administrative Asst III

Job Family:

Administration

Level:

C

Pay Rate Type:

Hourly

Pay Range:

$20.83 – $23.03

Remote Option Availability:

Hybrid Remote

Company:

Endowed

Contact Name:

Carolyn Chow

Job Titles and Pay Ranges:

Non-Union Positions

Noted pay ranges reflect the potential pay opportunity for each job profile. The hiring rate of pay for the successful candidate will be determined considering the following criteria:

• Prior relevant work or industry experience

• Education level to the extent education is relevant to the position

• Unique applicable skills

• Academic Discipline (faculty pay ranges reflects 9-month annual salary)

To learn more about Cornell’s non-union staff job titles and pay ranges, see Career Navigator.

Union Positions

The hiring rate of pay for the successful candidate will be determined in accordance with the rates in the respective collective bargaining agreement. To learn more about Cornell’s union wages, see Union Pay Rates.

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EEO Statement:

Diversity and Inclusion are a part of Cornell University’s heritage. We are a recognized employer and educator valuing AA/EEO, and we do not tolerate discrimination based on any protected characteristic, including race, ethnic or national origin, citizenship and immigration status, color, sex/gender, pregnancy or pregnancy-related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual’s genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations in accordance with applicable law. 

Cornell University embraces diversity and seeks candidates who will contribute to a climate that supports students, faculty, and staff to all identities and backgrounds. We encourage individuals from underrepresented and/or marginalized identities to apply.

2023-11-02