Cornerstone Community Homes Hiring for Manager of Programs & Operations I Job at Marin City, CA Full Time

At Cornerstone Community Homes, we care about our people. Founded in 1984, we provide residential and community-integrated day services for adults with intellectual and developmental disabilities and other complex challenges, including autism spectrum disorders. We believe that personal connections are everything, and our success is driven by the relationships we form.

Position Overview
Job Summary:

The Manager of Programs & Operations will drive operational excellence by acting as a link to create alignment and accountability across cross-functional teams to ensure the department operates efficiently and aligns with our business objectives.

In this role, your efforts will directly impact the overall strategy and success of 2 Cornerstone Community Homes. You will collaborate on complex business problems that are top-of-mind for the leadership team and the broader stakeholders. You possess a unique blend of business insight, business strategy experience, big-picture thinking, influencing skills, and the ability to collaborate with a diverse set of talent within Cornerstone Community Homes.

This position is expected to be at each of the homes weekly.

Typical hours for this position are 9 am-5 pm.

Duties/Responsibilities:

• Provide supervision and oversight of all programs

• Provide new hire orientation and training

• Oversee quarterly completion and accuracy

• Assure ISP information is current and meets requirements

• Coordinate with Regional Center and other stakeholders to schedule and attend ISP meetings

• Assure CCL and GGRC requirements are met at each facility and for community integration programs

• Respond to and communicate emergencies

• Manage operations projects from idea to execution, and in collaboration with cross-functional stakeholders

• Conduct analyses of operations and operational performance to identify pain points, problems, and opportunities for improvement

• Implement new operations processes and technology features that will help the business scale efficiently

• Keep your finger on the pulse of the business to ensure it is operating as successfully as possible, stepping in to help drive improvements as needed

• Ensures all locations are meeting compliance standards and legal requirements; audits for each location

• Ensures schedules are current and submitted timely

• Ensures all personnel paperwork is automated and current, including on-boarding and off-boarding.

• Serve as the point of contact for employees and managers, helping answer queries and providing support

• Perform routine tasks required to administer and execute programs

• Benefits: coordinate with service providers to ensure data accuracy and review monthly invoices

• Work with leadership and management to identify and recommend areas of improvement, formulate and draft procedures in compliance with federal and state regulations and requirements

• Work effectively in a team environment, collaborating with teams across lines of business and functions

• Must know and have the ability to successfully implement all applicable regulations, including but not limited to:

Title 17 (Department of Developmental Services)

Title 22 (Department of Social Services – Community Care Licensing)

Abuse reporting laws and procedures

Cornerstone policies and procedures

Contract requirements

Emergency and safety protocols for employees and clients.

* Required Skills/Abilities:

• Extensive experience in Administration, Compliance, and Employee relations.

• Good understanding of Federal and state employment laws and regulations.

• Google workspace

• Strong attention to detail and a focus on accuracy and precision

• BA/BS degree or equivalent work experience

• Administrator Certification

• DSP 1 & DSP 2

Other duties as assigned

Job Types: Full-time, Part-time

Pay: $80,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Monday to Friday
• Night shift
• Overtime
• Weekend availability

Ability to commute/relocate:

• Marin County, CA: Reliably commute or planning to relocate before starting work (Required)

Willingness to travel:

• 25% (Preferred)

Work Location: One location