Clinical Intake Nurse

About Us

Founded in 1913, Cornerstone Visiting Nurse Association is an independent nonprofit home, health and hospice organization serving New Hampshire and Maine.

Cornerstone VNA places great value on transforming the home health care experience and is proud to provide care for all ages, from birth though end of life. We are committed to the philosophy that the needs of each patient are best served by the thoughtful integration of specialized programs and services delivered by a multidisciplinary team of professionals. With our deep commitment to providing high quality care, Cornerstone VNA continues to be recognized for excellence, and many of our clinicians have been recognized with professional awards for their outstanding achievements.

Our work would not be possible without our dedicated clinicians, support staff, volunteers, leadership team, Board of Directors, community members and donors who give in countless ways to make this organization what it is today.

Job Description:

Works closely with the weekend supervisor. Coordinates VNA services by working with the Team Managers, Clinical Staff, Physician’s offices, hospitals and all other referral sources. Updates liaison with hospitalizations of patients as needed. Coordinates home health and hospice services by working with the weekend supervisor and staff. Communicates back to the weekday teams and managers as needed. Receives and coordinates referrals for all programs including: home care, perinatal, IV, rehabilitation, social services, support services, hospice, community palliative care and telehealth. Ensures that referral documents contain F2F components to process referral. Processes workflows for all departments on the weekend related to all stages of a referral including intake, billing and scheduling of the admission timely and with accuracy. Receives and processes SBAR’s, documents per process and communicates as necessary to clinical staff or managers as requested. Triages scheduling calls and field staff concerns. Fulfills additional responsibilities as assigned and as necessary, accurately and in a timely fashion. Participates in personal growth and development. Documents all phone calls in the electronic health record in a timely fashion. Check unassigned list upon starting and when ending shift. Responsible to read weekend report done by Intake on Friday and on Sunday reads Saturday’s report from weekend supervisor to ensure referrals and visits are scheduled. Assigns admission clinicians. Processes scheduling workflow timely and with accuracy including missed visits, urgent next day coordination notes, faxes, weekend reassigned visits, etc. Complete scheduling for next day. Call patients to inform of next day admits. Assists weekend RN with any other tasks as able.

Skills/Qualifications:

• Medical Experience Required
• Clinical Experience Required
• Experience with MS Office

Requirements:

• Accuracy and attention to detail
• Must be skilled in use of MS Office and have good written and verbal communication skills
• Ability to manage multiple tasks and projects simultaneously, accurately, in a timely manner, and having a strong attention to detail and accuracy
• Must be available for weekend rotation

Benefits:

• Paid Medical/Dental/Life Insurance/Short Term Disability
• Vision Insurance
• Disability Insurance
• 403(b) Retirement Plan with company match
• On-going education/training
• Generous earned time benefits
• Tuition reimbursement
• AAA Coverage
• Exceptional and supportive work environment

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