Corporate Brokers Hiring for Telecom Analyst II Job at Sunrise, FL Full Time

Responsibilities

• Managing the full delivery lifecycle of all services (circuits, cross-connects, colocation) and ensuring time-sensitive deadlines are met.
• Ordering of network equipment
• Communicating with stakeholders on the status of tasks and workflows; updating internal customers and setting accurate expectations
• Working with vendors to coordinate deliverables, scheduling testing, managing troubleshooting and to validate billing
• Managing the internal databases to accurately reflect service, system, and vendor records
• Monitoring ticketing systems for incoming requests and tasks
• Being the single point of contact for all administrative and operational questions
• Contributing to vendor service reviews
• Supporting large-scale projects and coordinate all aspect related to Telecom

Qualifications

• 2–5-year experience in relevant industry (Telecom, Data Provider, Exchange)
• Experience in managing multiple work streams
• Strong written and verbal communication skills,
• Basic understanding of telecommunications (Ethernet, IP, etc) and/or data center (power, space, cross-connects)
• Experience with vendor management
• Demonstrated ability for thoroughness, attention to detail, and good judgment
• Ability to work well under pressure and to manage multiple priorities at the same time while remaining calm and composed
• This position will require occasional on call, holiday, night and/or weekend.