Priority Screen Date: August 13, 2021
Open Until Filled
Exam #: 21/41N24/08SP
All application materials must be received by the priority screening date for a guaranteed review. Applications received after this date will be considered on an as needed basis until the position is filled.
The Monterey County, Information Technology Department (ITD) consists of four (4) operational Divisions: Administration; Applications & Customer Support; Infrastructure & Operations; and Information Security. ITD resources are operated and maintained in a manner that supports high availability for utilization and minimizes the risk of business interruption. ITD’s focus is on developing a sustainable, customer-focused environment to enhance and improve the quality of technology services used by County departments for the benefit of all Monterey County residents, businesses, and visitors. View recent ITD accomplishments and initiatives here.
The ITD Infrastructure & Operations Division provides foundational technology and capabilities essential for County’s business needs. It keeps the County connected by operating the County’s critical technology framework and designing resilient and competitive solutions.
Over the last few years, the Division completed a significant number of enterprise projects which include the deployment of Mitel MX-ONE VoIP system, Zoom and Teams video solutions, software-defined network using Cisco Application Centric Infrastructure (ACI), self-managed Multiprotocol Label Switching (MPLS) network, and Cisco Identity Services Engine (ISE).
The Division seeks a Network Systems Engineer II to provide professional and moderately complex engineering and technical support for the County’s Unified Communications Team, including on-premise Mitel system and future Cloud-based softphone solutions. The ideal candidate will have work experience and knowledge of telephony, VoIP and network integration to monitor, support, and troubleshoot network connectivity with call center applications, voicemail and fax servers, SIP trunks, videoconferencing solutions, and Cloud integrations.
The Eligible List established by this recruitment may be used to fill current and future vacancies on a regular full-time, part-time, or temporary basis.
This classification is part of a flexible series. Incumbents appointed at the lower level of the career series may be promoted up to the higher level of the career series subject to their meeting the employment standards for the higher class and a recommendation for their promotion by the appointing authority in accordance with the Flexible Staffing Program and Guidelines.
Completion of coursework leading to a bachelor’s degree in Information Security, Engineering, Computer Science, IT Communications or a closely related field; or
Four (4) years of professional experience performing IT infrastructure engineering and support work.
Cisco Certified Network Professional (CCNP) and Cisco Certified Network Associate (CCNA).
On July 30, 2021 the County of Monterey Board of Supervisors took action to mandate COVID-19 vaccination for all employees to include new hires. The vaccination requirement is in accordance with Section 25 of the County of Monterey Emergency Response Manual and COVID-19 Prevention Program Link. Applicants who accept employment with the County of Monterey, will be required to be fully vaccinated. However, individuals may request medical or religious exemptions and will be required to complete the appropriate request and certification forms for review and approval no later than their start date. Medical /Religion.
Monterey County is a drug-free workplace and an equal opportunity employer. The County seeks candidates who can make contributions in an environment of cultural and ethnic diversity. Monterey County provides reasonable accommodations for the disabled. If you believe you possess a disability that would require test accommodation, please call the Human Resources Analyst at (831) 759-6984.
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