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We are on a mission to become the world’s most sustainable and innovative maritime, logistics, and technology company. As a privately- held, U.S-owned and operated company, Crowley provides Logistics, Government Solutions, Shipping, Wind, and Fuel services in 36 nations and island territories.
By expanding and innovating our services, we have grown to a committed team of over 7,000 diverse people, generating an annual revenue of more than $2.9 billion. We live up to our purpose of bravely advancing what’s possible to elevate people and the planet, with our core values of Integrity, Sustainability, and Drive guiding everything we do.
To continue laying the groundwork, challenge what’s possible, and celebrate the power of inclusion, we seek to partner with driven individuals who are ready to elevate their careers with us.
GENERAL RESPONSIBILITIES:
- Supervise the routing and dispatching of daily deliveries to ensure that customer and Company requirements are continually achieved.
- Ensure the team maintains excellent professional external communication with both customers and suppliers.
- Monitor and coach job performance and activities of the transportation team.
- Develop and maintain procedures to ensure service efficiencies are maximized. Negotiate rates with customers to obtain the most cost-effective and efficient movement of shipments.
- Administer and enforce compliance with DOT rules and regulations, company policies, labor agreements, and state and/or federal laws and regulations.
Ensure timely delivery of shipments to the customer. Identify enhancement opportunities and suggest improvement solutions.
EDUCATION: Bachelor’s degree in business, administration, transportation, and logistics, or related field; or a combination of post-high school and equal experience may be substituted for education.
EXPERIENCE: 5 or more years of experience preferred in truck transportation, truck brokerage, supply chain management, import/export transportation, customer service, negotiations, or related experience. Prior experience coordinating transport schedules, performing technical reviews, and handling transportation planning.
TECHNICAL PROFICIENCY: Proficient in Microsoft Office products, including Excel, Outlook, and Word; knowledge of U.S. transportation, DOT regulations, and import/export regulations.
COMPETENCIES: Ability to communicate effectively verbally and in writing. Ability to establish and maintain effective working relationships. Ability to demonstrate effective customer service skills. Ability to prioritize, organize, and perform multiple work assignments simultaneously while meeting assigned deadlines. Ability to identify complex problems and review related information to develop and evaluate options and implement solutions. Ability to perform accurately in a detail-oriented environment. Ability to gather, interpret, report, and use data and other information concerning assigned activities. Ability to function effectively with, or as part of a team. Skilled in preparing clear and concise documents, including but not limited to reports, procedures, correspondences, and other written materials. Knowledge of the concepts, principles, and practices of import forwarding and customs brokerage in a domestic and/or international capacity. Familiar with logistics and transportation principles, concepts, and methodologies including inventory management, moving products via various modes, cost analysis, and resource optimization.
OTHER: Travel may be required. Bilingual (English/Spanish) is a plus.
JOB SCOPE: Position impacts multiple business units/segments.
WORKING CONDITIONS: Normal office environment with little exposure to excessive noise, dust, temperature, and the like. Extended use of a computer keyboard, viewing of a computer monitor, and the ability to sit for long periods.
FLSA Status: The position is Exempt. May require the ability to work overtime to meet required deadlines. All work rules, including those that pertain to safety and health, are expected to be respected and complied with.
Primary Location
US-FL-JACKSONVILLE
Work Locations
USA-FL-JAX-ROCK
Job
Land Ops
Organization
Crowley USD BU
Schedule
Full-time
Employee Status
Manager
Job Level
Day Job
Career Band Leveling
Supervisor Band – L1
Job Posting
Feb 2, 2024, 5:59:28 PM
Work Arrangement
Hybrid (Office/Remote) Employee
