Job Purpose:
Under the general direction of the Customer Operations Leadership Team, this position provides direct support and leadership to their respective Customer Operations Team, manages day-to-day operations, and works to ensure the timely and effective application of CUNA Mutual Group processes and policies. This position is directly responsible for ensuring quality customer sales and/or service that meets or exceeds CUNA Mutual clients and members expectations as measured by increasing revenue, decreasing expenses and/or retention of existing business. This role will have responsibility for establishing performance metrics and managing process improvement in their respective areas.
Framework General Profile and Scope:
Job Responsibilities:
The above statement of duties is not intended to be all inclusive and other duties will be assigned from time to time.
Job Requirements:
This role is open to remote employment throughout the US with a preference for candidates in Iowa and Wisconsin.
#LI-Remote
Compensation may vary based on the job level, your geographic work location, position incentive plan and exemption status.
Base Salary Range: $76,900.00 – $115,300.00
CUNA Mutual Groupxe2x80x99s insurance, retirement and investment products provide financial security and protection to credit unions and their members worldwide. As a dynamic and growing company, we strive to create a culture of performance, high standards and defined values. In return for your skills and contributions, we offer highly competitive compensation and benefit packages, significant professional growth, and the opportunity to win and be rewarded.
Please provide your Work Experience and Education or attach a copy of your resume. Applications received without this information may be removed from consideration.
Accommodation Request
At CUNA Mutual Group we believe in fostering an inclusive environment where everyone can bring their best self and thrive. If application or interview process accommodations are needed please notify us at
[email protected] .
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