Job Title
Facilities Analyst
Job Description Summary
It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better, because Life is what WE make it. Sound like you? Join our top-notch team of nearly 50,000 professionals globally who are making their mark supporting key top-notch clients around the world.
Under the direction of the Senior Facility Manager, performs, varied, and complex analytical duties, including but not limited to analyzing, resolving, and responding to facility and operations and repair services issues on behalf of the client. Includes coordinating the work orders system for these issues as well as vendor engagement for problem or work order resolution.
The Facility Analyst is charged with ensuring that vendors and projects are managed appropriately, meeting daily spend numbers and timelines, while escalating any issues to management for continuous improvement.
This is a highly cross-functional role working closely with onsite client partners, corporate partners and COEs, and Suppliers. This person will also be expected to support the day-to-day implementation of policies, procedures, programs, and workplace services delivery that provides a well-managed and well-maintained building.
Emphasizes a positive response to the concerns and needs of the tenants, customers, and the client, environmental health and safety, and quality programs, in coordination with the client’s goals and objectives.
Position assures client locations property, both interior and exterior areas, and covers after-hour emergency responses, regular preventative maintenance program, and utilities CMMS (computerized maintenance management systems) for work order management.
This role requires a very cultivated professional work ethic and high-end customer service skills to be effective and the incumbent will perform at the highest of ethical standards, reflecting the core values of C&W as defined in its Business Code of Conduct, Policies and Procedures Manual, and other related company policies.
This is an exempt, salary, non-supervisory role.
Career track is IMF operations, manager, and corporate platform support.
Job Description
Key Relationships:
Job Responsibilities
KEY COMPETENCIES
Communication Proficiency (oral and written)
Technical Proficiency
Problem Solving/Analysis
Leadership
Teamwork Orientation
Relationship Management
Financial Management
Related requirements
Any combination of education and experience that would provide the required knowledge and abilities is qualifying. A typical way to obtain knowledge and abilities would be:
Education
A High School Diploma or GED Equivalent is required.
Associate’s degree in facilities management, building, business, or other related field preferred.
Advanced degree in business, management, or related is a plus.
Years of Relevant Experience
A minimum of 3-5 years relevant experience, preferably in commercial or industrial real estate with facility management experience required.
Experience in maintenance, construction, engineering, and all facets of property operation and building management preferred.
Retail facilities experience preferred
CMMS/Work Order Management experience is preferred
Licenses or Certifications
Certified Facility Manager (CFM), International Facilities Management Association (IFMA), and Building Owners and Managers Association (BOMA) industry certifications recommended; other Engineering, Business, or technical training or certifications a plus.
Knowledge, Skills & Abilities
.
Physical Work Requirements
The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions:
Environment: Role is remote / work from home with typical business working hours expected supporting a national account/client. Typical equipment supplied for the role includes a company laptop computer, monitor, and mobile phone. The role is expected to provide an internet connection at their remote location with no reimbursement for internet costs. If remote work is not preferred a local hub office to the candidate’s location may be an alternative assigned work location.
When required to be on-site for infrequent corporate events or training, this job operates in a professional office or commercial building environment.
Physical: Sufficient physical ability to work in a home office setting and operate office equipment; to perform light to moderate lifting and carrying; standing, walking, or sitting for prolonged periods of time.
Vision: See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents. Regularly required to utilize vision abilities, allowing reading of printed material, drawings, and schematics.
Hearing: Hear in the normal audio range with or without correction.
Scheduling
Most schedules work typical business hours based on the location assigned.
Based on client need, the role could be scheduled as the only FA staff member on duty during certain shifts; may be required to work extended periods when responding to priority/emergencies (including overtime type assignments); may require shift work and/or on-call duties and overtime.
Must be willing and able to support after-hours/weekends building-related activity as required. The role may be assigned and must be able to respond to client callbacks for regular repair and/or emergency events.
Other Duties
This job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.
Conditions of employment
All offers of employment are contingent upon:
Legal Documentation establishing identity and eligibility to be legally employed in the US/United States Citizenship
Drug Testing
Criminal background check
Clean DMV record (for related driving roles)
Education verification
Reference checks
AAP/EEO STATEMENT
C&W provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed and employees during employment are treated without regard to any of these characteristics. Discrimination of any type will not be tolerated.
Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.
In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email **********@cushwake.com. Please refer to the job title and job location when you contact us.
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