Under the direct supervision of the Customer Service & Accounting Supervisor, this position performs unskilled and semi-skilled work for the collection of information to begin, discontinue and maintain water service, answers customer inquiries, processes payments and follows up on delinquent accounts; processes meter reading data. Performs fiscal and statistical recordkeeping; perform bookkeeping and recordkeeping assignments.
ESSENTIAL FUNCTIONS
The following are duties performed by employees in this class. Duties listed are not meant to be all-inclusive. Other duties may be required as assigned.
OTHER DUTIES
JOB STANDARDS/SPECIFICATIONS
Knowledge of:
Ability to:
TYPICAL PHYSICAL ACTIVITIES
ENVIRONMENTAL FACTORS
DESIRABLE QUALIFICATIONS
Any combination of education and experience that would likely provide the necessary knowledge and abilities is qualifying.
A typical way to obtain the knowledge and abilities would be:
Education: High School graduation, or satisfactory equivalent.
Experience: Some experience in performing customer service work, bookkeeping and or customer bill processing, preferably including experience in working in a water utility.
LICENSE CERTIFICATE REGISTRATION REQUIREMENTS
Possession of a valid California Class C Driver License may be required at the time of appointment.
Failure to obtain or maintain such required license(s) may be cause for disciplinary action
BENEFITS PACKAGE
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