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Job Description
This role will be office based in Chandler, AZ once COVID restrictions are lifted.
Utilizes a collaborative process of assessment, planning, implementation and evaluation, to engage, educate, and promote/influence members in decisions related to achieving and maintaining optimal nutritional status.
Assessment of Members:
- Through the use of clinical tools and information/data review, uses knowledge and experience of nutrition and diet planning to conduct comprehensive evaluation of member’s nutritional status and risks.
- Utilizes assessment techniques to determine member’s level of health literacy, technology capabilities/access, and readiness to change.
Enhancement of Medical Appropriateness and Quality of Care:
- By assimilating health/nutritional assessment data analysis, establishes a plan of care based on member’s health status/risks, education, and support needs.
– Partners with members to identify opportunities for integration into available internal/external programs. – Using holistic approach consults with supervisors or others to overcome barriers with assisting members in meeting goals and objectives.
- Identifies and escalates quality of care issues through established channels.
- Utilizes influencing/motivational interviewing skills to ensure maximum member engagement and promote lifestyle/behavior changes to achieve optimum level of health.
- Utilizing interviewing and active listening skills, provides nutritional coaching, information and support to empower the member to make ongoing independent healthy lifestyle choices.
- Interprets and utilizes clinical guidelines/criteria to positively impact members health.
- Provides up-to-date information to help facilitate the member’s understanding of his/her health status.
- Helps member actively and knowledgably participate with their provider in healthcare decision-making.
Required Qualifications
- 3+ years of coaching experience
- Registered Dietitian through the Commission on Dietetic Registration required, Registered Dietician Licensure required in the state AZ
- Must will be willing to obtain licensure as needed in states where members reside with CVS supporting the cost of required licensure
- Develops and monitors established nutrition plans, in collaboration with the member and/or attending physician, to meet the member’s goals.
- Excellent computer skills including MS Office Suites to include Excel and Access required.
- Demonstrated ability to communicate, problem solve, and work effectively with people, use good judgment in challenging situations
- Ability to work with a multidisciplinary team
- Experience in related areas such as weight management, nutrition or health lifestyle behavior change
Preferred Qualifications
- Experience in disease management preferred
- Experience in facilitating patient/client positive behavioral change Background in motivational interviewing, active listening skills, Trans theoretical Model, mindfulness based and other evidence-based coaching techniques preferred.
- Managed Care Organization experience preferred
Education
Bachelors required
Business Overview
At Aetna, a CVS Health company, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.
We are committed to maintaining a diverse and inclusive workplace. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, gender, gender identity, age, disability or protected veteran status. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.
