**This is a fully remote opportunity for qualified candidates across the country.**
The National Accounts and Public & Labor – Dental & Vision Director of Account Management leads a team of sales and account management professionals on the Dental and Vision team for large case market (National Accounts and Public Sector and Labor.)
Provides leadership for the account management functions for a business unit. Maintains relationships with decision-makers of key clients in order to retain and grow revenue and membership. Supports the new business sales efforts and initiates activities which lead to the sale of additional benefits into existing accounts. Sets strategy for assigned business unit regarding pricing, product offering, and service in order to maximize revenue and contribution from existing clients. Must work effectively with underwriting and finance business leads. Collaborates with other departments to resolve service issues, improve service levels, and maximize client satisfaction. Performs other related duties as assigned.
Achieves cross sell, growth/retention and profitability targets and customer satisfaction levels.
Supports team in developing productive and collaborative internal partnerships to create a comprehensive growth and service strategy for assigned book of business.
Ensures alignment with customerxe2x80x99s objectives, financial position and employee benefit strategy while providing cross-sell opportunities and profitable revenue and growth to Aetna.
Manages, develops and cultivates relationships with constituents as appropriate.
Partners with team members as appropriate in meetings with clients to professionally represent Aetna in the marketplace; articulates how Aetna products and services can contribute to constituentsxe2x80x99 objectives.
Manages and executes the sales process
in collaboration with the internal constituents as necessary.
Ensures team members create open enrollment strategy with producer and plan sponsor to maximize enrollment.
Manages team in working with plan sponsor services to ensure case is installed correctly.
Recruits, develops and retains a diverse workforce.
Designs, communicates, implements and monitors performance metrics with assigned team; aligns assigned performance measures with company objectives. Develop individual development plans. Coach and mentor.
Pay Range
The typical pay range for this role is:
Minimum: 105,000
Maximum: 226,600
Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will take into account a wide range of factors, including location.
Required Qualifications
Licensure as required by state.
10+ years sales and/or account management experience.
Preferred Qualifications
Licensure as required by state.
10+ years sales and/or account management experience.
Successful expereince leading a team of sales and account management professionals
Education
College degree or equivalent work experience.
Business Overview
Bring your heart to CVS Health Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand xe2x80x94 with heart at its center xe2x80x94 our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviorsxe2x84xa2 support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.
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