Czen Englewood Hiring for Brunch Restaurant Manager Job at Englewood, NJ Full Time

CZEN Restaurant is looking for an experienced and dynamic Brunch Restaurant Manager for their modern downtown Englewood, NJ Caribbean Asian concept on Saturdays and Sundays. Develop, implement and maintain quality standards for bar/restaurant and customer service including supervision and direction of service staff, menu offerings and implementation, attaining overall performance and sales metrics, and support company objectives in wine/spirit sales.

Key responsibilities and accountabilities

Front of the House (FOH)

• Manage the functions of administration and planning of the Food & Beverage front of house to meet the daily needs of the operation

• Assist in monitoring, developing and implementing schedules for the operation to achieve a profitable result while controlling labor cost/payroll

• Regularly review and evaluate customer satisfaction of the entire front of the house food and beverage operation; offer suggestions for improvement

• Investigate and resolve food quality and service complaints

• Develop operating tools necessary and incidental to modern management principles such as budgeting, forecasting, purchase specifications, job descriptions, etc

• Hire, train, supervise, develop, discipline and counsel all FOH team members according to standard policies and procedures

• Manage operations of brunch shift including assignments at work stations, breaks, coaching counseling

• Understand and be able to operate Point of Sale System, run daily reports as instructed

• Ensure OSHA, local health and safety codes, and company safety and security procedures are followed

• Performs administrative duties under the direction of the General Manager such as receiving orders, conducting inventories, creating and posting schedules

Bar

• Manages brunch operations, ensuring the quality, standards and meeting the expectations of customers on a daily basis

• Consistently check bar area for cleanliness and ensure that all necessary items are in place

• Practice good service recovery by rectifying any complaints as soon as possible

• Possess clear knowledge of all various liquors, beer, and wines offered

• Manages operations to meet liquor license and food safety requirements

• Researches new offerings, analyzes cost and return on investment, works with the GM to establish cocktail and wine menu pricing

• Validate tickets, tip out, etc

Events

• Assists in creation and merchandising of attractive menu designs to attract a predetermined customer market

• Assumes a leadership role in the hiring, training, organization and supervision of Restaurant Events

• Provide a high quality guest experience; maintain high standards and excellent customer service

• Responsible for compliance with city and state requirements, inventory and cost management

• Maintains a positive, high performance culture within the team and optimizes the use of new programs and execution methods

• Exercises independent judgment in methods, techniques and evaluation criteria for ensuring effective results in events

• Other duties as assigned

Core Competencies

• Enthusiastic & positive attitude with excellent verbal communication skills

• Judgment – Exhibit sound and accurate judgment

• Works well under stress/pressure during busy shifts

Traits

• Teamwork – Balance team and individual responsibilities; Exhibit objectivity and openness to others

• Participate in community public relations for the restaurant/bar

Requirements

• High school diploma or equivalent required

• Minimum of one year restaurant supervision experience is required

• Must be able to speak, read and write in English

• ServSafe Certification is required

• Must have basic computer, math and communication skills

Physical Requirements

• Position requires walking and giving direction most of the working day; length of time of these tasks may vary from day to day and task to task

• Must be able to exert well-paced ability to maneuver between functions occurring simultaneously

• Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity

• Must be able to lift up to 50 lbs on a regular and continuing basis

• Must be able to lift trays of food or food items weighing up to 30 lbs frequently

• Must be able to push and pull carts and equipment weighing up to 250 lbs occasionally

What’s in it for you:

• Excellent earning potential
• Participation in a Profit-Sharing Plan
• New restaurant openings — several growth opportunities for all team members!
• Holiday closures — closed on Christmas and Thanksgiving Day; early closures on Christmas Eve!

Job Type: Full-time

Pay: $25.00 – $35.00 per hour

Benefits:

• 401(k)
• Health insurance
• Paid time off

Experience level:

• 6 years

Restaurant type:

• Bar
• Casual dining restaurant
• Fine dining restaurant

Shift:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift

Weekly day range:

• Every weekend
• Weekend availability
• Weekends only

Ability to commute/relocate:

• Englewood, NJ: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Restaurant management: 6 years (Required)
• Dine In Restaurant w/ Full Service Bar: 6 years (Required)

Language:

• English (Required)

Shift availability:

• Day Shift (Required)

Work Location: One location