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$23-$27/hr
Now Hiring for IT Technician:
Join Dave’s Computers, a local computer repair & data recovery company based in Hillsborough, NJ area since 2011. We service all brands of computers, provide remote & on-site support to residential & small business users.
We are seeking an Full Time Technician who can join our team and provide repair, support and onsite services to all our clients in the Central Jersey area.
Daily Tasks Include: Reaching out to clients, making support tickets, visiting clients at their location, performing laptop & desktop repairs and handling remote support tasks.
Shift: M-F 9am-5pm
Key Responsibilities:
Diagnose and troubleshoot hardware and software issues on desktops, laptops, printers, and other peripherals.
Repair and replace damaged or malfunctioning computer components, including hard drives, RAM, motherboards, and power supplies.
Install and configure operating systems, software applications, and drivers.
Travel On-Site as needed to residential and small business customers for troubleshooting, setup and repair.
Perform data backup and recovery operations.
Provide technical support and assistance to end-users via phone, email, or in-person.
Monitor and maintain computer systems and networks to ensure maximum uptime and availability.
Maintain inventory of computer equipment and supplies.
Document all repairs and maintenance activities in the ticketing system and maintain accurate records.
Qualifications:
At least 1 year of experience using a Ticketing / CRM system.
At least 2 yrs prior performing laptop repair
Proficiency in both Mac and PC systems.
High school diploma or equivalent. An associate degree or technical certification in computer science, information technology, or a related field is preferred.
Proven experience in computer repair, troubleshooting, and technical support.
Familiarity with operating systems, software applications, and hardware components.
Excellent problem-solving and analytical skills.
Strong communication and interpersonal skills.
Ability to work independently and as part of a team.
Strong attention to detail and ability to follow instructions.
Ability to lift and move computer equipment weighing up to 50 pounds.
If you meet the above qualifications and are passionate about providing excellent customer service, we encourage you to apply for this exciting opportunity!
IT & Telecoms
