DB Schenker Hiring for Logistics Corporate Training and Deployment Specialist Job at Miami, FL Full Time

Job Duties: • Perform rollout of target landscape applications (Transport Management Systems and supporting tools) in the portfolio of IT Management Air and Ocean (ITMAO) to the Schenker organization as part of a global, international and interdisciplinary team. • This involves: • Leading of deployment projects including coordination with other departments on global and country level • Collecting information for set-up of the production system environment and configuring them “ready for use” • Training Schenker Super-Users on applications for the Air- and Ocean freight business units • Supporting and mentoring the country rollout and training team with creation of the training schedule and course content • Conducting Hyper-Care after go-live, on-site in branch offices of Schenker country organizations and remotely • Understand and promote standard Air- and Ocean freight business processes and consult Schenker Air- and Ocean freight business teams on optimal use of our applications • Support the development and creation of the training material, user guides and state-of-the-art E-Learning • Assist 24×7 IT support team with expert knowledge The IT Management Air and Ocean (ITMAO) Deployment Team is looking for a Deployment Specialists to strengthen the Essen, Germany based team. This position will provide the selected candidate with an opportunity to enhance the Freight Forwarding and IT skills allowing you to learn more about the global Schenker organization and gain more insight in its extensive logistics operations. All this while personally learning more about different cultures and business practices. The Deployment Team at ITMAO is responsible for deployment of large-scaled IT applications in local country organization: • Leading of deployment projects including coordination with other departments (“Deployment Manager” owning the implementation plan) • System configuration and setup of master-data “ready for go-live” • Support of country User Acceptance Tests during deployment projects • Creation and maintenance of standard training curricula • Performance of training for IT support desk, super-users and trainers of a country on the use of the application • Provision of refresher training and support of super user community to sustain adequate skill endowment • Provision of training together with deployment of new functionalities • Creation of learning materials (documentation, e-learning, etc.) for supported functionalities (in English) • Consulting and supporting of the business with operation and use enablement activities (e.g. on required business change management, end-user training programs, best practices, etc.) • Provision of functional expertise to the IT organization from a user / business perspective Focus is the rollout of the TANGO application, the Transport Management System for Air- and Ocean freight, deployed already to more than 30 country organizations around the globe. Next to this you will be working on deployment of other IT Management Air and Ocean supported applications like cross docking or container disposition.Knowledge and Skills (The following minimum requirements are normal guidelines and should not constrain the advancement of otherwise qualified personnel): • This is a specialist position. • Generally, prefer 3-5 years of related experience in Air- and Ocean Freight operations or in deploying complex applications supporting the Air and Ocean operations. • Having obtained this experience within the Schenker organization is beneficial. • A solid understanding of the business processes in Air and Ocean Freight Forwarding • Experience in software rollout or is eager to develop from a freight forwarder to a Deployment Specialist • Willing to travel and be away from home on a regular basis • Good communication skills • Fluent in business English, both written and verbal • Cross-cultural sensitivity • Familiar with creating Learning Material (presentations, exercises, etc.) • Affinity with education • Intermedia or advanced user skill of the most common MS Office products, Word, PowerPoint and Excel • A pragmatic and logical approach • Training on the tools and methodology used will be provided.