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Overview:
We are searching for an experienced Medical Front Desk Representative with billing responsibilities for our Team in Rehoboth Beach, DE.
Our Top Candidate will bring at least two years of medical front desk/receptionist experience that also included charge entry and follow-up responsibilities, preferably in ophthalmology or optometry
In Turn We Will Offer:
We are searching for an experienced Medical Front Desk Representative with billing responsibilities for our Team in Rehoboth Beach, DE.
Great work hours, no evenings, no major holidays, a robust benefits package, a team oriented working environment where you are seen, heard and respected as well as clear, attainable career ladder opportunities.
Our Top Candidate will bring at least two years of medical front desk/receptionist experience that also included charge entry and follow-up responsibilities, preferably in ophthalmology or optometry
Delaware Eye Institute, located in Rehoboth Beach, Delaware, is a multi-specialty group of ophthalmologists and optometrists. We have a 29,000 square foot state of the art office complex which includes an expansive clinical wing, a full service optical shop, the Retina Center and our Outpatient Surgery Center with two operating rooms. This one of a kind facility, staffed with experienced eye care professionals, is designed to enable us to provide the latest techniques and technologies available in eye care. As participants in many national research studies, our fellowship trained physicians can provide patients with complex and serious eye conditions the most advanced vision saving medical and surgical treatments available
All of us at Delaware Eye Institute are committed to inclusion and belonging. We believe today more than ever that creating an environment where everyone can bring their authentic selves to work and make it easy for others to do the same will benefit us all. It isn’t speaking the words, but starts with a culture of caring, listening and service. We would thoroughly enjoy meeting with you and discussing our employment opportunities. For more information, please visit our web-page at delawareeye.com.
A Patient Services Representative will be responsible for checking patients in and out for their ophthalmic/optometric visits, verifying and collecting insurance authorizations, scheduling appointments and in and out bound phone calls as well as computer input.
Eyecare Services Partners will now only consider candidates who can verify prior to hire that they either have been fully vaccinated against the Covid 19 virus or have started the vaccine process by having their initial dose before starting in their new position and are committed to completing that process within 30 days of starting work.
Responsibilities:
- Provide gracious, thorough and efficient care to meet the patients needs via face to face communication, phone, email or fax.
- Follow all procedures for complete and accurate check in and check out of patients.
- Schedule return appointments and set up reminder notifications.
- Collects patient data involving medical, demographic and insurance information.
- Identify, research and resolve all customer requests.
- Submittal and follow-up on medical billing claims
Qualifications:
- Minimum of a high school diploma.
- One year of medical front office responsibilities
- 1 year of third-party billing guidelines and expertise, optometry and ophthalmology preferred
- Must have the ability to establish confidence and trust with patients.
- Must have the ability to remain calm and professional under pressure or stress.
- Have the ability to provide excellent customer service, communication, telephone and grammar skills.
- Must have an empathetic and compassionate manner.
- Prefer one or more years experience working in a medical position where patient contact was required.
- Knowledge of insurance plans is helpful.
- Basic computer knowledge of Microsoft Office required.
- Ability to perform as part of a team as well as work independently.
In Turn We Will Offer:
- Benefits to full time team members that include comprehensive medical, dental and optical coverage, 401K and short and long term disability
- Company paid life insurance
- Paid holidays and generous paid time off
- Paid parking where applicable
- Team oriented working environment where you are heard and respected
- Clear career ladder opportunities
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