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Overview:
AFRL plans and executes USAF programs in the areas of basic research, exploratory development, and advanced development. Delaware Nation Industries is currently providing organizational support to the AFRL RQ at Wright Patterson Air Force Base, OH. This support includes tasks to ensure an effective Information Management concept and structure that fosters timely deployment and optimal operation of Information Systems to support the research of the AFRL mission.
Responsibilities:
- Responsible for inventory control of Information Technology (IT) equipment and enforcing regulations for issuance and disposition.
- Maintains records for IT equipment and accurately track in the internal database.
- Provide support for the IT Asset Management (ITAM) inventory to include disposal of outdated equipment through established means and according to Air Force and Department of Defense (DoD) guidelines.
- Assist new users in obtaining IT equipment.
- Issue receipts to users that are assigned IT equipment to establish responsibility
- Label all IT equipment according to established AF guidelines
- Move IT hardware for existing users changing locations and ensure connection at new location
- Recover unused IT equipment from vacant desks and transport to proper storage areas
- Transport IT hardware between storage locations as required
- Replace printer consumables such as toner, fusers, and transfer units
- Enter and resolve help request tickets using internal management system
- Abide by all applicable DoD, AF, and WPAFB regulations and guidance, including specific guidelines concerning ITAM and the handling of IT equipment
Qualifications:
- Minimum 2 years of experience supporting PC computing systems
- High school diploma
- US citizenship is mandatory
- Must possess and be able to maintain DoD Secret level clearance
