Delaware North Hiring for Human Resources Manager, Progressive Field at Cleveland, Ohio Full Time

Delaware North Sportservice is searching for an experienced Human Resources Manager to join our enterprise HR team to provide support specific to Progressive Field in Cleveland, Ohio. Our ideal candidate has a thorough understanding of HR policy and procedures and is an effective communicator and influencer of associates at all levels of an organization. The HR Manager role will involve associate onboarding, training, compliance, associate relations, and being the connector between the location and our enterprise Human Resources team. We are eager to find an HR Manager who easily connects with people and has a detail-oriented mindset to handle the changing nature of our organization and the workforce.

At Delaware North, we care about our associates. We are committed to invest in our people’s personal and professional journeys, without you, there is no us. These are just some of the benefits we offer: health, dental, and vision insurance, 401(k) with company match, performance bonuses, paid vacation days and holidays, and generous friends-and-family discounts at many of our hotels and resorts. Click here to learn more .

Responsibilities

• Partner with Talent Acquisition to attract, hire, and onboard new team members.
• Develop and deliver trainings to new and existing associates, ensuring they have a thorough understanding of their job functions, policies, procedures, and opportunities for growth.
• Handle all associate relations matters and complaints, including conducting investigations and complaint resolution. Participate in grievance process for union associates when applicable.
• Ensure compliance with federal and state employment regulations, as well as company policies and procedures.
• Participate in internal auditing and the maintenance and safeguarding of associate files.
• Act as a connector between the location and our enterprise HR team, advocating and educating for consistent and best practice policies and practices and sharing insights and knowledge unique to the location.

Qualifications

• Minimum 7-10 years HR experience with at least 3-5 years HR Generalist experience.
• Minimum 2 years of leadership/supervisory experience strongly preferred.
• Experience working in a seasonal environment preferred.
• Bachelor’s degree in human resources management or related field; PHR or SPHR certification is a plus.
• Seeking experience with People Soft or similar system, Word, Excel, and Power Point.
• Must be willing and able to work a flexible schedule including days, nights, weekends, and holidays as needed.

Who We Are

Delaware North has operated concessions and premium dining at Progressive Field since 1994. The 35,041-seat venue is home of Major League Baseball’s Cleveland Guardians. We’ve received rave reviews for culinary offerings at the league’s 2019 All-Star Game events held at the stadium.

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen – share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.