Della InfoTech Inc Hiring for Online Learning Facilitator at Remote Full Time

Job Title: Online Learning Facilitator (14 Hours Per Week)

Duration: 6 Months Contract

Location: Boston, MA 02163 (Remote)

Description:

Up to 14 hours per week, organizes and implements administrative systems and procedures. Serves as principal source of information on unit, project or program. Gathers and maintains data for and assists in preparing reports, often using a variety of computer software. Prepares and maintains financial, personnel, administrative, student records. Provides for smooth day to day flow of communications within the department. May compose, proofread, edit and prepare correspondence, reports and other materials using word processing, spreadsheets and or databases. Arranges for use of facilities and plans meetings, conferences and seminars. Contributes to unit goals by accomplishing clerical or administrative duties as required. Ability to work independently with minimal supervision, to handle complex and confidential information. Competency using a variety of office computer software. Requires intermediate to advanced knowledge of email calendar, word processing, spreadsheets. Prior office experience required.

Job Details:

Seeking an Online Learning Facilitators (OLF) to support faculty and program delivery teams during these sessions.

OLFs provide basic technical facilitation to participants, faculty member(s), and the delivery teams during virtual program sessions.

OLFs are responsible for managing the Zoom platform, including serving as host for the Zoom session, managing access to the session, sharing documents or videos, polls, guest instructions, setting up and monitoring break out rooms as necessary, and providing support to the participants and faculty to ensure the discussions flow smoothly.

Key Qualities:

OLFs must be comfortable with technology, especially the Zoom platform.

This role requires clear and concise communication skills, both written and verbal. The OLF will need to be able to multi-task in a calm and collected manner, participants and faculty themselves may be uncomfortable with this mode of session delivery and will need support.

The OLF must be able to use resources and skills swiftly and efficiently if something does go wrong.

Although there will be technical support available during classes, the OLF is the first line of support and is expected to keep the class moving as smoothly as possible.

Requirements:

Flexible schedule is necessary.

OLFs are required to login to classes remotely based on a course schedule which may vary day-to-day during the term.

While classes typically fall into the 8:00am-5pm timeframe, occasional early morning, or late afternoon/early evening coverage may be necessary based on the program schedule.

Basic Qualifications:

BA/BS or equivalent experience required.

Proficient user of Zoom and MS Office (Word, PowerPoint, Excel, etc.).

Comfort with learning new applications and technology.

Ability to communicate clearly and concisely in person and in writing Strong customer service orientation.

Attention to detail, punctuality, reliability, flexibility, and ability to work autonomously Appropriate professional behaviour and dress are essential.

Job Type: Part-time

Pay: $25.00 – $27.00 per hour

Schedule:

Experience:

• Online Learning Facilitator: 4 years (Preferred)
• Zoom platform: 3 years (Preferred)

Work Location: Remote