Position Profile: Manager, Operations
Reports to: Director, Operations & Provider Relations Network
About Us: Delta Dental of New Mexico is a Values-based, Performance minded organization that has been around for 50 years. We are committed to creating a place where people want to work and do business.
Vision – To create a healthier New Mexico through our role to facilitate good oral health.
Mission – To utilize our market-leader position to advance, innovate, and improve oral and overall health for all New Mexicans.
Position Summary: The Manager of Operations is responsible for managing and training the claims and customer service staff. The manager is the central point of contact for customer service and claims related issues.
Minimum Qualifications:
EXPERIENCE: 7+ years of experience in health/dental customer service management
EDUCATION: Bachelor’s Degree or acceptable experience preferred. Will accept any suitable combination of education, training, or experience.
Job Type: Full-time
Pay: From $75,000.00 per year
Benefits:
Schedule:
COVID-19 considerations:
All Team Members are required to wear masks in public areas and in the office unless in their own workspace. All Team Members are also asked to practice our Healthy Office Protocol.
Education:
Work Location: One location
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