Dem, LLC Hiring for Network Engineer Job at Hagerstown, MD Full Time

Dem360 is a Managed IT and Security Services company that provides small and medium businesses with technology support and infrastructure they need to be successful while providing outstanding customer service. We have a 24/7 IT helpdesk and network operations center (NOC) that delivers outstanding support to our client environments. 50% of what you do is knowing what it is you are doing, the other 50% is about customer service.

Responsibilities

• Provides day-to-day Level 4 technical support to clients

• Installs, configures and troubleshoots desktop systems, workstations, servers and networks

• Maintains data integrity and file system security for the desktop environment

• Communicates technical information to nontechnical personnel

• Flexibility to be on-call for urgent help desk requests as required

• Complete IT provisioning & de-provisioning activities

• Tracking & management of IT assets

Qualifications

• 5+ years of experience in IT

• Can project manage clients and project work

• Experience in Desktop Support and end user systems administration

• Server management experience

• Have the ability to manage other members of the IT team

• Advanced work planning and analytic skills

• Experience with Microsoft technologies, including: Windows XP/7/10 & Office Applications, Microsoft Exchange, Microsoft Sharepoint, Active Directory

• Effective communication

• Two or four-year degree in computer science or technical study

• Familiarity with database concepts

• Ability to lift and move at least 50lbs in order to move/install equipment as needed

Preferred Qualifications

• Experience delegating and managing a team

• Experience providing IT support for a growing company

• MS SQL 2005 / 2008, VMware, or Windows Server 2003 / 2008 / 2012 / 2016 experience

• PBX / telecom and phone support experience

• CCTV / electronic security experience

• Infrastructure related certifications, e.g., Cisco and/or Microsoft

• Strong network security architecture skills including: Firewall / Intrusion Detection, DNS, VPN, SAN management, Backups and restoration processes

• Experience in working with third party / outsourced support resources

• Compita A+, Network+, Security+

Job Type: Full-time

Pay: $60,000.00 – $80,000.00 per year

Job Type: Full-time

Pay: $60,000.00 – $80,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Hagerstown, MD 21740: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor’s (Preferred)

Experience:

• Computer networking: 5 years (Required)
• LAN: 5 years (Preferred)

Work Location: One location