This position will be part of the KION Group – Mobile Automation! KION Mobile Automation (KMA) is the world-leading, fast-growing, innovative frontrunner in the development of mobile robotics, robotic fleet controllers, and cloud-based fleet logistics management systems. KMA has a focus on Automated Guided Vehicle (AGV) systems. AGVs are fully autonomous robots that move and transport items in production, warehouse, and distribution centers without manual intervention or permanent conveying systems.

What we offer:

•Career Development

•Competitive Compensation and Benefits

•Pay Transparency

•Global Opportunities

Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

The base pay range for this role is estimated to be $38,000- 86,000 at the time of posting. Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills.

Tasks and Qualifications:

Core Responsibilities:

• Commissioning of Automatic Guided Vehicles and Systems at customer sites

• Training customer personnel on the operation and maintenance of vehicles and systems

• Field documentation, including site/vehicle issue logs, daily site reports, etc.

• Job site checkout of vehicle and system

• Generating software and map backups and changes

• Troubleshooting vehicles and systems

• In-house technical support and vehicle testing

• Providing support to existing customers

• This position may include any other duties assigned by the Company

Travel:

• 90%

Experience/Degree Preferred:

• Minimum 2-year degree in Electronics or equivalent training

• Minimum 2 years AGV Experience

• Minimum 2 years of Customer Service Experience

Experience/Skills Preferred:

• Troubleshooting

• Software & hardware experience

• Auto CAD experience

• Ability to work well within a team environment

• Good verbal and written communication skills

• Organization skills

• Detailed-oriented

• Quality-oriented