Do you value making an impact and doing meaningful work? Are you ready to be a difference-maker at an established independent Employee-Owned specialized healthcare company? If you enjoy working with a team of caring and dedicated people, this could be your new home!
Job Summary
The Member Service Specialist/Receptionist addresses member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for dental care. Responsible for receiving, responding to, and directing member phone calls, or written questions. Provides available information upon request and researches or escalates issues as appropriate. Maintains confidentiality per HIPAA guidelines. Responsible for performing a variety of duties associated with the greeting and receiving visitors, receiving and directing calls, and providing a variety of clerical, administrative and mail processing support functions for the Company facility. Support office personnel as directed and required.
Essential Responsibilities
Experience
Basic Qualifications
Education
License, Certification, Registration
Additional Requirements
Preferred Qualifications
Position Details
We look forward to having you on our team!
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