Duties and Responsibilities (these duties are a general summary and not all Inclusive):
Direct redaction responsibility of confidential consumer records.
May be required to transport case files to and from the regional and area offices.
Responsible for preparing the redacted case record for management signature and distribution.
Preferred Qualifications:
Knowledge of clerical office practices and procedures including office filing, typing and uses of office equipment and supplies, business letter and report preparation, etc.
Capacity to maintain systems to facilitate workflow; demonstrated skills prioritizing and organizing workload.
Demonstrated ability to work independently with detailed assignments.
Capability to work on, and prioritize multiple projects simultaneously and meet tight deadlines in a fast paced environment.
Ability to recognize when it is appropriate to consult with social worker, supervisor, legal counsel or management.
Demonstrated ability to maintain confidentiality.
Ability to establish timelines, work plans and follow through on assignments.
Ability to establish systems to support the timely completion of assigned work.
Demonstrated ability to utilize Word, Excel, Access, FamilyNet System.
Demonstrated ability to work with diverse populations.
A current and valid Massachusetts Class D Motor Vehicle Operator’s license or the equivalent from another state may be required.
To Apply:
Please upload both Resume and Cover Letter for this position when applying. First consideration will be given to those applicants that apply within the first 14 days.
About the Department of Children and Families:
The Department of Children and Families (DCF) is committed to upholding the fundamental mission of protecting children from abuse and neglect to ensure they are able to grow and thrive in a safe and nurturing environment. DCF’s vision is that all children have the right to grow up in a nurturing home, free from abuse and neglect, with access to food, shelter, clothing, health care and education.
DCF works toward establishing the safety, permanency and well-being of the Commonwealth’s children by: stabilizing and preserving families; providing quality temporary alternative care when necessary, safely reunifying families; and when necessary and appropriate, creating new families through kinship, guardianship or adoption. Preferred applicants will possess a demonstrated commitment to the core practice values: 1) child-driven, 2) family-centered, 3) community-focused, 4) strength-based, 5) committed to diversity/cultural competency, and, 6) committed to continuous learning.
For more information about our agency and programs visit: www.mass.gov/dcf
Pre-Hire Process:
A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori and click on “Information for Job Applicants.”
As part of the hiring process, the Office of Human Resources will be verifying any college-level degrees conferred to the selected candidate. Additionally, any licensure required for the position will be verified. Information provided as part of the hiring process is subject to the Massachusetts Public Record Law and may be published on the Commonwealth’s website.
Education, licensure and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines.
Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website.
If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the Reasonable Accommodation Online Request Form
For questions, please contact the Office of Human Resources at 1-800-510-4122 and select option 2.
Qualifications
First consideration will be given to those applicants that apply within the first 14 days.
Applicants must have at least (A) four years of full-time, or equivalent part-time, experience in office work, of which (B) at least one year must have been in a supervisory or administrative capacity, or (C) and equivalent combination of the required experience and the substitutions below:
I. A diploma as evidence of graduation from the commercial or business course of a recognized high school or vocational/technical high school may be substituted for a maximum of one year of the required experience. *
II. A diploma as evidence of graduation from a course other than the commercial or business course of a recognized high school or vocational/technical high school or possession of a Massachusetts high school equivalency certificate may be substituted for a maximum of eight months of the required experience. *
III. A diploma for completion of a one year, full-time, or equivalent part-time, program in a recognized, non-degree granting business or secretarial school above the high school level may be substituted for a maximum or one year of the required experience. *
IV. A diploma for completion of a two-year, full-time, or equivalent part-time, program in a recognized, non-degree granting business or secretarial school above the high school level may be substituted for two years of the required experience.*
Comprehensive Benefits
When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.
Want the specifics? Explore our Employee Benefits and Rewards!
Executive Order #595: As a condition of employment, successful applicants will be required to have received COVID-19 vaccination or an approved exemption as of their start date. Details relating to demonstrating compliance with this requirement will be provided to applicants selected for employment. Applicants who receive an offer of employment who can provide documentation that the vaccine is medically contraindicated or who object to vaccination due to a sincerely held religious belief may make a request for exemption.
An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.
The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don’t meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.
Official Title: Clerk V
Primary Location: United States-Massachusetts-Boston-2 Boylston Street
Job: Administrative Services
Agency: Department of Children & Families
Schedule: Full-time
Shift: Day
Job Posting: Aug 23, 2022, 6:24:32 AM
Number of Openings: 1
Salary: 48,544.08 – 66,572.48 Yearly
If you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator: Robert Arnau/[email protected] – 8572748824
Bargaining Unit: 01-NAGE – Clerical/Administrative
Confidential: No
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