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Why join DHL Global Forwarding?
Our Vision: The Logistics Company for the World
Our Mission: Excellence. Simply Delivered.
Our Purpose: We connect people, improving their lives.
Our Values: Respect & Results
Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility
About DHL Global Forwarding (DGF):
DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure the transport of all kinds of shipments by air or sea. DGF’s logistics solutions span the entire supply chain, from the factory to the shop floor. They also include special transport-related services.
DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Work Authorization:
DHL Global Forwarding will only employ those who are legally authorized to work in the United States. This is not a position for which visa sponsorship will be provided. Individuals who need sponsorship for work authorization, now or in the future, are not eligible for hire for this role.
Job Title: CDZ Training and Development Specialist
Job Location: Port Huron, MI
Summary:
Develop, instruct, and support Customs House Brokerage training programs within DHL Global Forwarding.
Job Responsibilities:
- Ability to develop simple, easy-to-understand, user friendly content. The content should be informative and engaging and should enable the visitors to get their information promptly and efficiently.
- Development of training courses and/or job aids to support CHB related positions.
- Responsible for course improvements, upgrades and other special projects as assigned.
- Trainer will lead on going classroom training on multiple shifts in a manner to engage all participants in building the skills necessary to achieve training objectives.
- Will conduct one-on-one training on multiple shifts as necessary to validate, improve or correct user skills to achieve overall quality objectives.
- Establish course schedules, registration, confirmations and coordination off shift training.
- Responsible for planning and delivering multiple variations of BluJay Customs Management course topics.
- Accountable to deliver training to all roles throughout the CHB Product.
- Responsible to ensure training is compliant with all CBP, PGA, customer and DGF regulations, policy, procedures, rules and standards.
- Trainer is responsible to obtain operations signoff on all training developed and obtain periodic validation that training is still up to date.
- Develop relationships and support Subject Matter Experts (SME’s) during content design and development.
Qualifications:
- Proficient in Microsoft office products including Word, Excel & Power Point.
- Proficient at technical writing necessary for training documents.
- Strong verbal and written communication skills
- Strong analytical, decision-making skills and the ability to troubleshoot
- Multitasking ability
- Ability to accurately estimate project task time requirements and consistently meet project timelines
- Ability to Work Independently
- Experience training in a group environment
- Experience in project management
- Experience in meeting project deadlines and key business objectives
- Ability to maintain various projects at a given time
- Trainer must have good presentation skills with ability to change presentation methods as needed and monitor staff achievements
- Ability to create materials for online training site
- Ability to quickly identify point in process where training is required with the ability to communicate clearly and test results
- Requires ability to maintain multiple versions of training material based on audience
- Requires ability to monitor work flow and schedules to ensure validation is achieved in a time frame to allow ongoing training
- Flexibility ROT Scheduling
- Ability to work off shifts and weekends as needed to deliver training to all associates
- Extensive Knowledge of the Customs Regulations(19CFR) and Harmonized Tariff System
Why join DHL Global Forwarding?
We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html
Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. At DGF, we don’t build businesses. We believe in building people so they can build the business and this means every success that we have comes from our employees. Together, our employees continue shaping our environment as a great place to work and community that we are all proud of.
As the world’s leading logistics’ company, DHL offers a wide range of interesting job challenges and opportunities in our different divisions around the globe. Our performance management system supports us in recognizing your potential, evaluating your performance, and continuously planning the development of your career with DHL. We will always enable you to take on responsibility and encourage your growth, personally and professionally.
We are proud of our history and what we have created, a global market leader with 30,000 passionate employees. Our aspiration is to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF, because we have:
- The largest global network with more than ~30,000 passionate employees
- The most efficient processes and fastest response times
- The best solutions and best customer service
Our Vision: The Logistics Company for the World
Our Mission: Excellence. Simply Delivered.
Our Purpose: We connect people, improving their lives.
Our Values: Respect & Results
Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility
About DHL Global Forwarding (DGF):
DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure the transport of all kinds of shipments by air or sea. DGF’s logistics solutions span the entire supply chain, from the factory to the shop floor. They also include special transport-related services.
Our business model is very asset-light, as it is based on the brokerage of transport services between customers and freight carriers. We consolidate shipments to achieve higher volumes, purchase cargo space at better conditions and optimize network utilization. Our global presence means we can offer a variety of routing options and meet our customers’ increasing demand for multimodal shipments.
We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html
DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Work Authorization:
DHL Global Forwarding will only employ those who are legally authorized to work in the United States. This is not a position for which visa sponsorship will be provided. Individuals who need sponsorship for work authorization, now or in the future, are not eligible for hire for this role.
Equal Opportunity Employer, Disability/Vets. Click here for EEO Statements and Reasonable Accommodations.
