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Job Discription
This position is responsible for establishing and executing credit and collection policies and
procedures to balance customer needs with corporate objectives while minimizing credit risk and
improving cash flows.
Responsibilities
- Effectively manage the collection process to ensure timely collection while solidifying customer
- relationships with a positive attitude.
- Establish policies and procedures to ensure accurate customer master data including set up, tax
- status, etc., compliance with internal procedures and assess the creditworthiness of potential
- customers, including establishing terms and credit limits.
- Complete daily review of account status and credit limits to determine whether future orders
- should be released for shipment. Anticipate issues, effectively communicate customer concerns to
- management and promote timely resolution. Administer collection process for customers in
- bankruptcy.
- Compile research and perform in-depth customer account analysis in regards to credit, collections,
- and customer account discrepancies
- Maintain collection process in order to maintain days sales outstanding.
- Facilitate resolution of short payments, misapplication of funds, anticipated credits, etc. in a timely
- manner. Partner with Sales and Customer Service to resolve billing disputes and customer issues
- adversely impacting timely collections.
- Manage the sales tax process including exemption certificates, monthly sales tax filing, periodic
- sales tax updates, sales tax compliance, etc. Assist with any sales tax audits that may arise from
- filed returns.
- Manage the credit card process between the customer, customer service, and the credit card
- processor.
- Act as subject matter expert on SAP shipping, invoicing, and collections.
- Leverage knowledge of principles, practices and standards to affect system changes impacting
- billing, accounts receivable, discount, credit memos, etc. and test the system changes.
Education and Experience
- Associate’s Degree or equivalent experience
- At least seven years of experience in credit and collections
- Understand Sales Tax Filing and Related Sales Tax Exemption
- Well versed using a financial ERP; SAP experience strongly preferred
- Proficient in Microsoft and Google Suites
- Well-developed communication (verbal/written) and diplomacy skills
- Experienced solving problems by utilizing appropriate resources
- Superior analytical skills and ability to grasp complex concepts
- Ability to follow an issue to resolution with a sense of urgency for customer needs
- Advanced skills in mathematics
We are an equal opportunity employer that values diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply.
This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
DiaSorin Inc and DiaSorin Molecular LLC are Affirmative Action and Equal Opportunity Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
