We’re hiring a Supply Chain role for a direct-to-consumer fresh pet food company that makes choosing high quality, healthy options for your pet easy. Our food is made with 100% human-grade ingredients in our USDA kitchens—because we believe your fur-child doesn’t deserve any less.
Bootstrapped from Day 1, served thousands & thousands of pets across the country, one meal at a time shipped frozen direct-to-door.
What you’ll do day-to-day:
In the beginning:Manage vendor relationships across our entire supply chain (from raw materials to packaging to cold storage & freight) & procure new vendors as we continue to scaleOversee our entire demand / inventory planning process through modeling, scheduling, and organizing logisticsDesign robust ‘standards’ for all ongoing processes, i.e. when to reorder a raw material, how many inventory days-on-hand should we be holdingFirefight when things break—and things WILL break. Whether it’s our restock being delayed due to a truck issue or equipment breakdown at the manufacturing facility, it’s your job to weigh the priorities, make the call and drive towards the best next stepsBuild new tools (excel / google sheets / software) where appropriate to make raw material & inventory management easier to manageBuild in-depth reporting to measure & track our supplier, manufacturing & logistics health (ex. PO fill-rates, scrap / yield, on-time delivery rates) as well as take action on an ongoing basis as a result of how these are tracking
Eventually you will also:Hire & manage team members to execute in areas like scheduling and managing logistics, inventory / demand planning & vendor management. It’s your job to define the most important positions to fill at each stage of our company’s growth and you will single handedly be responsible for finding the right candidate and bringing them up to speedOversee our 3PL / fulfillment operations, holding our partners accountable to the high level of service we expect and triaging & resolving all product or shipping issues as they come up. You’ll also build in-depth reporting to understand fulfillment issues like mispacks and thaws and use this data to inform continuous improvements for our 3PLsLead any and all operational projects that are priority given the phase of the business, such as: expanding to a new distribution warehouse, sourcing ingredients for a new recipe, finding ways to increase our cash conversion cycle and so much moreMost importantly—build & design processes at Viva that will allow us to 2, 5, 10x in size successfully. Your job is to ensure that ‘supply & operations’ are never the bottleneck for our growth. There are so many additional bullet points that we could list but it would never be truly comprehensive. If that doesn’t phase you & in fact, you’re the type to constantly & proactively search for optimizations, apply for this role!
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