The Director of Case Management (DCM) serves under the general direction of the Associate Vice President for Health, Wellness, and Student Services, and leads the Case Management department, known on campus as SJSU Cares. The unit identifies and intervenes to assist students experiencing emerging distress or deterioration relating to their health, well-being, basic needs, and/or academic progress. The Director of Case Management leads the department to provide services and resources for students with complex mental and physical health concerns, learning disabilities, transition/adjustment barriers, safety concerns, and/or basic needs gaps that are reported or referred to the Case Management department. The Director of Case Management brings commitment to student dignity, support, and academic progress rooted in a belief that every student possesses strengths and resources to overcome barriers to their well-being. The Director of Case Management leads efforts to engage stakeholders and continuously improve unit practices, resources, and impact derived from the unit’s efforts, which include assessment, intervention, advocacy, and incident recovery support. The role serves as a campus-level consultant for critical incidents who is readily accessible to faculty, staff, students, parents, and other family members. The incumbent collaborates with the Behavioral Intervention Program to proactively identify, triage, refer, and manage students, faculty, and staff who pose a risk of harm to themselves or others. The Director of Case Management leads a team that includes case managers, basic needs coordinators, an office coordinator, graduate interns, student assistants, and volunteers. The incumbent facilitates collaboration and service integration with key SJSU units along the continuum of care for students, and especially Wellness and Health Promotion, Counseling & Psychological Services, Health Services, Student Conduct and Ethical Development, Behavioral Intervention Team, and University Police. The DCM builds and integrates partnerships with community, government, and client resources to create pathways for long-term prevention and support for basic needs concerns.
Link to Apply: https://jobs.sjsu.edu/en-us/job/533653/director-of-case-management?1ApplicationSubSourceID=11267
Equal Employment Statement:
SJSU is an Equal Opportunity Affirmative Action employer. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, veteran status, or disability.
It is the policy of SJSU to provide reasonable accommodations for applicants with disabilities who self-disclose.
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