The NOC Technician will take part in maintenance events and monitor the enterprise; respond to alerts, troubleshoot the issue, follow through to resolution and assist with Incident Management. The NOC Technician II will provide Tier 1 & Tier 2 support for server and network environments including but not limited to routers/switches, circuit availability, vendor escalations, Windows/Unix support, and batch processing.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
A Bachelor’s Degree in Computer Science, MIS, or equivalent in combination with 6 (six) months to 2 (two) years of experience working in a Network Operations Center or related support role required.
CERTIFICATES, LICENSES, REGISTRATIONS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essentials functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essentials functions
While performing the duties of this job the employee is required to sit, use hands, use tools, stand, walk, kneel and lift equipment.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Standard office environment. The noise level in the work environment is quiet to moderate. Standard computer room environment.
Compensation: $50,180.00/Yr. – $64,645.00/Yr. Uncapped Commission: From versatile health perks to new career opportunities, this role provides all the benefits you need to be
successful. Check them out on our careers website .
Successful completion of a pre-employment screen, to include a drug test, criminal background check and Motor Vehicle Record.
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