The HR Specialist provides operational support to HRBPs and the technology organization of Disney Streaming Services. This individual will work with functional subject matter experts, team members, and business leaders to complete tasks/projects and maintain HRIS data integrity in support of the people objectives of the technology business. The HR Specialist will also be the main point of service contact for client related questions and business issues including but not limited to HR policies, processes, leaves of absence, corrective actions and staffing needs involving hiring approvals and position management.
This role is expected to assess, prioritize and act on client requests as needed and communicate needs that require additional support to the appropriate source (e.g. Employee Relations, Compensation, Organization Management, Talent Acquisition, Global HR Operations). This role is also expected to provide guidance to employees/clients on the appropriate interpretation and application of HR policies, processes and practices.
Responsibilities :
Execute on the administration of HR related policies and procedures, to include:
Position Management – in partnership with GHRO and the Segment Org management team
Organizational chart management for client areas (where applicable as this is sometimes done by the business)
Administration of local recognition programs and employee development offerings such as lunch & learns, partnership on town halls, new hire welcome lunches, speaker series, etc.
Provide information to leaders and HRBPs in the development of talent solutions, resources for career development, client specific learning opportunities and/or job descriptions for recruitment
Proactively document, maintain, and organize area practices and protocols related to HR policy administration and standards
Create reports and/or presentations that discuss the findings of a research effort or project – be able to present information and show key findings to a variety of leaders, peers, clients, and partners
In partnership with Global HR Operations (GHRO), support onboarding related activities (i.e., new hire orientation) with a focus on coaching managers with the onboarding plans and strategy for integration (i.e. new manager assimilation needs, key talent information)
In partnership with GHRO and leadership, coordinate offboarding related activities – to include HR partnership on sensitive separations, exit interviews, etc.
Establish and maintain strong relationships across the client group and cross-functional HR partners
Basic Qualifications :
Bachelor’s Degree
Minimum 2 years’ experience in an HR client facing professional role or HR operations role
Strong service orientation with a demonstrated ability to effectively partner – both internally and externally
Meticulous attention to detail
Strong organizational and project management skills
Strong verbal and written communication skills with an ability to communicate at all levels within the organization
Demonstrated resourcefulness and ability to work independently and effectively prioritize workload
Team player who quickly builds trust with business leaders as well as other HR partners
Approachable style; ability to connect with employees and establish rapport
Proactive and action-oriented mindset
Ability to thrive in a fast-paced, highly ambiguous environment – while being flexible, adaptable and demonstrating an ability to problem solve
Proven ability to work with confidential information – while exercising sound judgment and decision making
Curious, quick learner interested in learning the business
Advanced knowledge of Microsoft Office: Excel, Word, PowerPoint, Outlook, Visio
Proficient in Google Suite: Sheets, Docs, etc.
Solid knowledge of HR and Talent Acquisition systems, policies and processes including: SAP and Workday (Display HR Master Data, Org hierarchy overview, and Display position), Kenexa/Jobvite, hiring approval process, performance management process, and talent and succession planning processes
Preferred Qualifications:
Experience working with technology teams
Advanced degree a plus
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