Job Title: Division Chief of Operations
Reports To: Fire Chief
Job Classification: This is a sworn, non-union, FLSA exempt position
Salary Range: $129,137.44 – $143,342.56 DOQ
Posting Date: May 24, 2021
Application Deadline: June 21, 2021 @ 5pm MST
Assume Position: TBD
The Division Chief of Operations is a highly responsible administrative and supervisory position that provides leadership and direction to the department under the guidance of the Fire Chief. This position is considered a senior level position within the Department and assists the Fire Chief with command of the Department and functions with limited supervision.
Under general direction and with regular use of independent judgement, the Division Chief of Operations directs, manages, supervises, and coordinates the activities and operations of assigned Division within the Fire Department including emergency operations, fire suppression, medical and specialized rescue services, training, facility/equipment maintenance, disaster preparedness, public education, and other related programs and services. The Division Chief of Operations coordinates assigned activities with other divisions, departments, and outside agencies and provides highly responsible and complex administrative support to the Fire Chief. The Division Chief of Operations also responds to emergency incidents as required by departmental policy and assumes command of incidents and performs related duties, as required.
The Division Chief of Operations may represent the Fire Chief or the Department in outside activities to include meetings with the public, other public safety agencies, or other jurisdictions and will act on behalf of the Fire Chief as necessary. The Division Chief of Operations may be called upon to be the acting Fire Chief and will serve as an on-call duty officer as needed.
One, or more, Administrative Assistants and the Department’s six Shift Battalion Chiefs.
ESSENTIAL JOB FUNCTIONS
Essential functions may include any of the following representative responsibilities, duties, knowledge, and skills. This is not a comprehensive listing of all functions and duties performed by incumbents of this class; employees may be assigned duties which are not listed below; reasonable accommodations will be made as required. This job description does not constitute an employment agreement and is subject to change at any time by the employer.
At the discretion of the Fire Chief, this position may be rotational with the Division Chief of Administration.
Essential duties and responsibilities for the Division Chief of Operations may include, but are not limited to the following:
• Provides administrative and management support to the Fire Chief and assists in implementing the mission, vision, and values of the City of Greeley and Greeley Fire Department.
• Manages and participates in the development and implementation of departmental goals, objectives, policies, and priorities for assigned division, programs and services.
• Builds and maintains mutually beneficial relationships and, in coordination with the Division Chief of Administration, facilitates communications between administration and operations staff.
• Administers, directs, and manages all departmental operations and functions of the Operations Division including staffing, station operations, emergency response, emergency preparedness, training and adherence to policies, procedures, and nationally recognized standards.
• Assures that emergency response personnel are ready and prepared for duty, are adequately trained and equipped, and are held accountable for duties and responsibilities assigned.
• Provides leadership to the Operations Division and ensures maximum employee productivity and department discipline.
• Participates in the collective bargaining and labor management process as a city representative.
• Directs and coordinates the procurement of equipment and resources necessary for the deployment of the department, including vehicle and equipment replacement plans and capital improvement plans.
• Implements and evaluates the Department’s safety and risk management plans.
• Monitors, evaluates and coordinates the efficiency and effectiveness of service delivery methods and procedures.
• Meet with staff to identify and resolve problems and sensitive issues.
• Respond to and resolve difficult and sensitive citizen inquiries and complaints.
• Participate in the selection and evaluation of assigned personnel.
• Implement discipline and termination procedures.
• Participate in the development and administration of the annual budget.
• Participate in the forecast of funds needed for staffing, equipment, materials, and supplies.
• Assembles and correlates data and/or special reports as required to ensure operational efficiency and effectiveness.
• Assists with managing the purchasing, maintenance, inventory and replacement of all fire department related equipment, vehicles, and property including facilities, communication equipment, vehicles and related equipment, and safety equipment.
• Coordinates maintenance and repairs to existing facilities.
• Prepare a variety of public information materials.
• Serve as staff on a variety of boards, commissions, and committees.
• Stay informed of new trends and innovations in the field of fire prevention, fire suppression, emergency medical services, training, leadership and management.
• Leads employee development, performance management, and training, coaching and mentoring programs.
• Performs other duties as required or assigned.
Emergency Response –
• Commands and supports the management of major emergency incidents toward achieving a standard incident outcome using Fire Department and City of Greeley policies and procedures.
• Directs coordinated response to stabilize and control emergency incidents during large scale and/or complex incidents.
• Responds according to policy to incidents as requested by incident command and to all multiple alarm incidents when available.
• May assume supervisory or subordinate roles, to include Incident Command, Public Information Officer, Incident Safety Officer, Support Officer and/or Senior Advisor.
KNOWLEDGE, SKILLS & ABILITIES
• Knowledge of modern principles, practices, and techniques of Fire Department and Emergency Services administration, organization, and operation.
• Knowledge of City and Fire Department policies and procedures, and applicable Federal, State and City Regulations.
• Knowledge of Fire and Emergency Services national standards and nationally accepted best practices relating to fire department operations and emergency service delivery.
• Knowledge of fire science theory, principles, and practices and their application to a wide variety situations.
• Knowledge of emergency incident management, specifically the Incident Command System (NIMS)) and principles of incident safety and accountability.
• Knowledge in the principles and practices of budget preparation and administration.
• Knowledge of Fair Labor Standards Act rules as they apply to a municipal Fire Department.
• Knowledge of automatic, mutual aid and intergovernmental agreements.
• Knowledge of hazardous materials and specialized rescue incident management.
• Knowledge of Emergency and non-emergency medical service delivery and program management.
• Knowledge of personnel certification and license requirements.
• Knowledge of principles and practices of training program development and implementation.
• Knowledge of geography and street layout of the City and surrounding area.
• Knowledge of office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases.
• Knowledge of principles and practices of municipal budget preparation and administration.
• Knowledge of pertinent federal, state, and local laws, codes, and regulations.
• Ability to analyze complex fire service and personnel problems and situations and be able to devise effective and reasonable courses of action.
• Ability to react quickly, calmly, and with good judgment under emergency conditions and while working in fast-paced and stressful environments.
• Ability to establish and maintain effective working relationships with employees, City officials, labor groups and the public.
• Must have good oral and written communication skills and the ability to plan, supervise and coordinate the work of subordinates.
• Ability to communicate clearly and concisely, both orally and in writing and ability to speak effectively before public gatherings.
• Ability to effectively work with contractors and managing contract agreements.
• Ability to lead by example and promote a positive team environment.
• Ability to work independently given strategic direction.
• Ability to effectively facilitate work teams and interact with diverse individuals and groups internally and as well as with in the community.
• Ability to operate a motor vehicle to assist in carrying out the business of the Department and the City.
• Ability to lead and command fire department staff.
• Ability to work extended hours and days to meet operational needs.
• Ability to analyze problems and identify alternative solutions, project consequences of proposed actions and implementing recommendations in support of goals.
• Ability to work cooperatively with other departments, City officials, and outside agencies.
• Ability to establish and maintain effective working relationships with those contacted in the course of work.
• Demonstrate an awareness and appreciation of the cultural diversity of the community.
• Serve in an on-call capacity on a rotational basis with other Chief Officers.
• Apply safe work practices
WORK ENVIRONMENT & PHYSICAL DEMANDS
Work is primarily performed in an office setting but does require vehicle and outdoor settings. Work is often performed in fast-paced and stressful situations. On occasion, work is performed in a variety of environmental conditions, both indoors and out, with potential exposure to hazards associated with firefighting. Incumbent will be required to respond to emergencies both during and after regular working hours, to include weekends and holidays. Firefighting protective clothing, including eye protection, helmets, gloves, boots, coat and trousers, and respiratory protection are required when operating on the emergency scene and/or in the hazard zone.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical demands require bending, stooping, climbing and lifting heavy objects. Incumbent must be able to pass the medical examination required of City employees. Incumbent must be able to see and hear in the normal range with or without correction and communicate verbally and in written form with great facility and must be able to be understood.
While performing the duties of this job, the employee is frequently required to sit; talk or hear; stand; walk; use hands to handle, or operate objects, tools, or controls; and reach with hands and arms. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl.
The employee must be able to lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Individual is occasionally exposed to hazards associated with firefighting and rendering emergency medical assistance. The noise level in the work environment is usually quiet in office settings, and loud at an emergency scene.
TOOLS AND EQUIPMENT USED
Personal Protective Equipment associated with firefighting and emergency medical services, vehicle, radio, personal computer, phone and other general office equipment.
• A Bachelors’ degree from an accredited college or university with major course work in the area of Fire Science, Fire Administration, Public Administration, Business Administration, or other closely related field.
• Minimum of eight (8) years of documented successful fire and emergency services experience; and,
• Three (3) years of management and administrative responsibility at the level of Battalion Chief, or a position equivalent to that of a Battalion Chief in a similar sized department.
Certifications, Licenses & Special Requirements –
• Must possess a minimum of a valid Colorado Class “C” driver’s license within 1 month of hire;
• Current EMT-Basic or EMT-Paramedic certification;
• National Incident Management Systems ICS Courses 100 – 400; and,
• National Incident Management Systems ICS Courses 700 and 800.
Certifications and licenses must be maintained through employment with the City of Greeley as a Division Chief with the Greeley Fire Department.
Highly Desirable Qualifications:
• Professional credentialing as a Chief Fire Officer or completion of the Executive Fire Officer Program;
• State of Colorado Fire Officer I or II certification (or equivalent);
• Blue Card Hazard Zone Management Training Certification;
Equivalent combinations of education, experience and qualifications sufficient to successfully perform the essential duties of the job may be considered.
Residency within the department’s response area is highly desirable.
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