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- Recruitment Information
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Recruitment Number 23-0231
This vacancy is with the Department of Taxation.
THIS JOB POSTING WILL REMAIN OPEN UNTIL 25 APPLICATIONS ARE RECEIVED. PLEASE APPLY IMMEDIATELY AS THIS RECRUITMENT MAY CLOSE AT ANY TIME.
Salary: $5,712 to $6,948 per month (SR-26, Step C to H)
Note: Hiring rates will be based on availability of funds, the applicant’s qualifications, and other relevant factors.As a condition of employment with the State of Hawaii, some positions may require that all qualified external candidates who have been given a conditional offer of employment to show proof of full COVID-19 vaccination and shall be fully vaccinated by his/her/their employment start date. A reasonable accommodation will be provided if requested by a candidate and it is determined through an interactive process that pregnancy, a qualifying disability, or a sincerely held religious belief prevents the candidate from receiving a COVID-19 vaccination.
- Duties Summary
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As a Branch Chief, reports to the head of the Tax Services and Processing Division and is responsible for the formulation of operational goals, objectives, policies and procedures and the timely and adequate provision of services to other components of the department. Plans, organizes and directs, through subordinate supervisors, operations for the control of tax documents, payments and other materials received by the agency, their screening and preparation for subsequent review and audit or other operations by the securing of missing information, and the timely input and updating of information into a computer system for distribution and availability to the department; and performs other related duties as assigned.
- Minimum Qualification Requirements
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To qualify, you must meet all of the following requirements:
Basic Education: A bachelor’s degree from an accredited four-year college or university.
General Experience: One (1) year of responsible administrative, professional, analytical or other responsible work experience which required a high degree of analytical skill. Such experience must have involved reading, comprehending, interpreting, and evaluating technical subjects, analysis or proposals, and applying problem solving methods and techniques, such as defining and analyzing problems, calculating alternative courses of action, and recommending a course of action.
Specialized Experience: Two and one-half (2-1/2) years of professional work experience which involved analyzing and evaluating program activities and solving operational problems that required the consideration of processes and the relationships between various programs. Such experience must have demonstrated the ability to study and analyze programs, projects and/or services to assess effectiveness, adherence to program directives, achievement of goals and objectives, resource needs, cost and benefit factors and other essential management concerns, and recommend alternative courses of action to resolve problems and increase the effectiveness and efficiency of operations.
Electronic Data Processing Experience: Six (6) months of experience which provided the applicant with a familiarity with Electronic Data Processing (EDP) systems. The work experience need not have involved direct “hands on” work with electronic data processing equipment, software or techniques (i.e., does not require knowledge of data processing systems analysis or computer programming). However, the work must have demonstrated that the applicant has a working knowledge of the advantages, capabilities and potentials of EDP systems in expediting production work, a knowledge of requirements for implementing and maintaining an EDP system from an operational or production point of view and an awareness of limiting features of such systems (e.g., flexibility/inflexibility). Such experience may have been gained concurrently with the professional experience specified above.
Supervisory Experience: One (1) year of supervisory work experience which included: 1) planning, organizing, scheduling, and directing the work of others; 2) assigning and reviewing their work; 3) advising them on difficult work problems; 4) training and developing subordinates; and 5) evaluating their work performance, and disciplining them when necessary.
Substitutions Allowed: Relevant substitutions as described in the Minimum Qualification Requirements may apply.
The information provided above represents a summary of the complete Minimum Qualification Requirements (MQRs). To view the MQRs in their entirety, please CLICK HERE.
02191:070209:23:AK
- Other Information
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The State of Hawai’i complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If you require reasonable accommodations in completing an application, any pre-employment testing, or otherwise participating in the selection process, please call 808-587-0936 for assistance.
PUBLIC SERVICE LOAN FORGIVENESS (PSLF) PROGRAM
The PSLF Program is a federal program that is intended to encourage individuals to work in public service by forgiving the balance of their federal student loans. To qualify, the individual must have made 120 qualifying payments while employed by a qualifying employer. For more information, please click: https://studentaid.ed.gov/sa/repay-loans/forgiveness-cancellation/public-serviceELECTRONIC NOTIFICATION TO APPLICANTS
The Department of Human Resources Development (HRD) will use electronic mail (email) to notify applicants of important information relating to the status and processing of their applications as part of our ongoing efforts to increase operational efficiency, promote the conservation of green resources, and minimize delays and costs.Please ensure that the email address and contact information you provide is current, secure, and readily accessible to you. We will not be responsible in any way if you do not receive our emails or fail to check your email-box in a timely manner. In addition, please be aware that you may no longer receive notification about applications submitted if you choose to disable the Job Application Emails feature in your Account Settings.
TESTING INFORMATION
The examination for this recruitment will be conducted on an unassembled basis where the examination score is based on an evaluation and rating of your education and experience. It is therefore important that your employment application provide a clear and detailed description of the duties and responsibilities of each position you held.In-person interviews and/or further testing in Hawaii may be required at the discretion of the hiring agency. If in-person interviews and/or further testing is a requirement, applicants who meet the minimum qualification requirements and are referred to the vacancy must be available to participate in person and at their own expense in this required phase of the selection process.
Applicants are encouraged to submit their applications as soon as possible. In addition to employment availability and score, the referral of qualified applicants may be based upon other factors including date of receipt of application.
CLICK HERE for further information about Equal Employment Opportunity, the Merit Civil Service System, Citizenship and other requirements, Reasonable Accommodation, Veterans Preference, Examination Requirements, and the State Recruiting Office’s Levels of Review.
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YOUR JOB BENEFITS WITH THE STATE OF HAWAI’I
The State of Hawaii offers its employees who are members of the civil service a range of benefits. Some benefits are offered as a result of collective bargaining agreements and changes may occur.
A summary of these benefits, which is based on full-time employment, is listed below.Note: Benefits for NON-CIVIL SERVICE appointments will be provided by the hiring department at the time of interview.
With Civil Service modernization, effective July 1, 2002, employees appointed to temporary positions may also gain membership in the civil service upon satisfactory completion of an initial probation period of at least six months. As a temporary member of the civil service, you will be eligible to apply for promotion and transfer opportunities to permanent as well as other temporary positions. You may also enjoy other rights and benefits afforded to members of the civil service, with the exception of return rights and placement rights associated with a reduction-in-force of a permanent member of the civil service.
Paid Holidays
You may be eligible for 13 paid holidays each year; 14 holidays during an election year.
Paid Vacation
You may earn vacation leave at a rate that other employers find tough to match – 21 days each full year from the FIRST year of employment. This compares to an average of 10 days offered by private companies. You may accumulate up to a total of 90 days (720 hours) of vacation.
Paid Sick Leave
You may earn sick leave at the same rate as vacation – 21 days per year from the FIRST year, and there is no limit on the amount you can accumulate. Expectant mothers may also use sick leave for pre-natal or post-natal check-ups or any illness related to pregnancy. Plus, unused accumulated sick leave may eventually be used to increase your retirement benefits in certain situations.
Other Leaves
Reasonable time off with pay may be provided for jury or witness duty, a death in the family, some military duty, and donation to the Blood Bank. Leave sharing donations may be granted to eligible employees who have serious personal illnesses or injuries or need to care for a seriously ill or injured family member. Various leaves without pay may also be granted with full re-employment rights.
Health Insurance
The State pays a part of the premiums for each employee’s enrollment in a State sponsored Medical, Drug, Vision, and Dental Plan. For more information, visit the Employer Union Trust Fund website www.eutf.hawaii.gov for coverage and options.
Group Life Insurance
The State provides a free life insurance policy for employees.
Retirement Plan
The State contributes to a retirement plan for eligible employees. Generally, employees under the Hybrid Plan with 10 years of credited service and who have reached 65 years of age or have 30 years of credited service and have reached 60 years of age may retire and receive benefits. To find out more about the options you have, go to http://ers.ehawaii.gov.
Premium Conversion Plan
Participating employees may increase their take-home pay by having the State deduct the cost of health care premiums before payroll taxes are withheld.
Flexible Spending Accounts
Eligible employees can reduce their federal and state income taxes and social security taxes through a tax-savings benefit program called Island Flex. This program allows employees to set aside money from their paychecks to pay for out-of-pocket health care expenses and eligible dependent care expenses on a BEFORE-TAX basis.
Transportation Benefits
Participating employees may increase their take-home pay by having the State deduct qualified transportation expenses (i.e. eligible parking fees, monthly bus passes for TheBus, fare coupons for The Handi-Van, Vanpool Hawaii participation fee, etc.) through pre-tax payroll deductions.
Deferred Compensation
The State offers employees a voluntary pre-tax retirement savings plan designed to give employees a tax break today and an opportunity to build a retirement nest egg through voluntary payroll deductions. Several types of investment options are available.
Temporary Disability Insurance
Qualified employees may be eligible to receive benefits for a disability caused by a non-work related injury or illness under this program.
Social Security
As an employer, the State also contributes to an employee’s social security account.
Promotions & Transfers
For employees with membership in the civil service, the State offers promotion and transfer opportunities throughout the State Executive Branch.
Training & Continuing Education
The State supports developmental activities related to an employee’s work. In many departments there are numerous in-service training opportunities available. Sabbatical leaves with pay are available for qualified employees.
Travel Expenses
The State may pay for certain business related travel expenses including mileage reimbursement for use of a personal car during work, airfare, meals and lodging expenses for trips to neighbor islands or out of state.
Incentive & Service Awards
The State has a program that recognizes employees for their years of service and provides cash awards for their superior accomplishments and other contributions that improve State operations.
Union & Collective Bargaining
Employees have the right to join the union for collective bargaining with the State and employee representation. Some employee unions provide discounts, insurance and other opportunities. Employees may also decide not to join a union, however, employees are required to pay union service fees unless the employee’s job is excluded from collective bargaining.
The above information is solely intended as a summary of the benefits available to State of Hawaii employees and is subject to change. Whether or not you are entitled to a particular benefit will depend on your specific appointment and employment status (included, excluded, exempt, non-exempt). Please refer to the appropriate collective bargaining agreement or executive order and all applicable laws, rules, policies, or plan documents for further details. Nothing herein shall be deemed as creating an employment contract, promise of employment, promise of continued employment, or obligation of any kind on the part of the State of Hawaii.
CLICK HERE for more information on the State of Hawaii’s Benefits At-A-Glance.
The State of Hawaii is an Equal Opportunity Employer
Revised 01/13
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01
APPLICANT’S ACKNOWLEDGEMENT-REQUIRED SUPPLEMENTAL QUESTIONS.Please read the following information carefully.
A. At a minimum, applicants must submit a cover letter, detailed resume, list of recent professional reference, as well as responses to the required Supplemental Question(s).DHRD and the hiring agency will use the information provided by the applicant to determine whether he/she meets the Minimum Qualification Requirements and/or the final score as applicable. Failure to provide complete and detailed information may result in the application being delayed, rejected, or a lower score.
B. The resume must include each employer’s name, complete employment dates (from/to, month/year), your job title and a detailed description of your job duties with the employer as they directly address each of the Requirements.
C. You must submit verification (e.g., copies of official transcripts or diploma as directed) in order to receive credit for education. In general, proof of education downloaded from and/or submitted through the internet will not be accepted. Education obtained outside the United States must be comparable to education earned at a regionally accredited school in the United States. We also reserve the right to request further information about your academic program, evidence of comparability, or an original transcript.
D. To receive credit for substitute, temporary assignment, or volunteer experience, applicants must submit an official letter of verification from the employer. The letter should include the job title, employment dates, number of hours worked per week, a description of the duties performed, and a contact name and phone number.
E. Applicants must meet all Minimum Qualification Requirements (MQRs), as of the date of application, unless otherwise specified.In general, concurrent experiences and/or education will not be double credited unless otherwise specified. Your possession of the required amount of experience will not in and of itself be accepted as proof of qualification for the position. The overall paid or unpaid experience must be of such scope and responsibility as to conclusively demonstrate that you have the ability to perform the duties of the position.
Our calculation of experience will be based upon a full-time, 40-hour work week. Part-time experience will be pro-rated.
Example: Twelve months of experience at 20 hours/week will be pro-rated to six months of experience. Also, hours worked in excess of 40 hours/week will not be extra credited.
Example: Twelve months of experience at 60 hours/week will be credited as one year of experience, not one and a half years.
F. Any information you submit may be verified.
G. It is the applicant’s responsibility to provide complete and accurate information which will clearly substantiate whether he/she meets the MQRs.
H. Possession of the required number of years of experience will not in itself be accepted as proof of qualification for the position. The applicant’s overall experience must have been of such scope and level of responsibility so as to conclusively demonstrate that he/she has the ability to perform the duties of the position being sought.
I. Supporting documents must be either electronically attached (recommended) to your application or submitted to our office via email, fax, or USPS as soon as possible. Please call our office at (808) 587 0936 for USPS or emailing addresses.
J. The applicant hereby certifies that the information provided to DHRD and the hiring agency is complete, accurate, and true to the best of his/her knowledge. Any misstatement of fact provided during the application or selection process may result in corrective action, including termination from service.- I acknowledge that I have read, understand and agree to all of the above.
02
APPLICANT’S ACKNOWLEDGMENT – MINIMUM QUALIFICATION REQUIREMENTS (Complete information and details)
The information provided in the job announcement represents a summary of the complete Minimum Qualification Requirements. A live link to the complete Minimum Qualification Requirements was provided to me in the job announcement.- I acknowledge that I have accessed and read the complete Minimum Qualification Requirements via the live link provided in the job announcement.
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BASIC EDUCATION REQUIREMENT
Do you possess a bachelor’s and/or higher degree(s) from an accredited university or four-year college? If yes, you must submit copies of official diploma or transcript(s) as verification, if you have not already done so.- Yes
- No
04
GENERAL EXPERIENCE REQUIREMENT
The General Experience requires a minimum of one (1) year of professional work involving the analysis and evaluation of managerial policies, systems, methods and practices in the development and/or improvement of same.
By answering Yes, you acknowledge you understand and will ensure that your resume and attached documentation will clearly substantiate each of the requirements.- Yes
- No
05
SPECIALIZED EXPERIENCE REQUIREMENTS
Do you possess at least two and one-half (2-1/2) years of Specialized Experience which involved analyzing and evaluating program activities and solving operational problems that required the consideration of processes and the relationships between various programs? Such experience must have demonstrated the ability to:1) Study and analyze programs, projects and/or services;
2) Assess effectiveness;
3) Assess adherence to program directives;
4) Assess achievement of goals and objectives;
5) Assess resource needs, cost and benefit factors and other essential management concerns;
6) Recommend alternative courses of action to resolve problems and increase the effectiveness and efficiency of operations.
Note: Please read the complete MQR’s to ensure that your resume will clearly address ALL facets of each Requirement. Failure to specifically address ALL facets of ALL the Requirements may result in your application being delayed or rejected.
By answering Yes, you acknowledge you understand and will ensure that your resume and attached documentation will clearly substantiate each of the requirements.- Yes
- No
06
ELECTRONIC DATA PROCESSING (EDP) EXPERIENCE REQUIREMENT
Do you possess at least six (6) months of EDP EXPERIENCE which provided familiarity with Electronic Data Processing (EDP) systems that demonstrates working knowledge of:1) The advantages, capabilities and potentials of EDP systems in expediting production work;
2) The requirements for implementing and maintaining and EDP system from and operational or production point of view; and
3) The awareness of limiting features of EDP systems (e.g., flexibility/inflexibility).
Note: Please read the complete MQR’s to ensure that your resume will clearly address ALL facets of each Requirement. Failure to specifically address ALL facets of ALL the Requirements may result in your application being delayed or rejected.
By answering Yes, you acknowledge you understand and will ensure that your resume and attached documentation will clearly substantiate each of the requirements.- Yes
- No
07
SUPERVISORY EXPERIENCE REQUIREMENT
Do you possess at least one (1) year of Supervisory Experience which included:1) Planning, organizing, scheduling, and directing the work of others;
Assigning and reviewing their work;
3) Advising them on difficult work problems;
4) Training and developing subordinates; and
5) Evaluating their work performance, and disciplining them when necessary.
Note: Please read the complete MQR’s to ensure that your resume will clearly address ALL facets of each Requirement. Failure to specifically address ALL facets of ALL the Requirements may result in your application being delayed or rejected.
By answering Yes, you acknowledge you understand and will ensure that your resume and attached documentation will clearly substantiate each of the requirements.- Yes
- No
08
SUBSTITUTIONS ALLOWED FOR REQUIRED EXPERIENCE
Will you be submitting an advanced degree from an accredited university for one (1) year of General Experience?By answering ‘Yes’, you understand and agree that you will submit verification of such education at the time of application, in order to receive credit. Please attach a copy of your OFFICIAL DIPLOMA and/or TRANSCRIPTS of your advanced degree to your online application or send a copy to our office as soon as possible.
- Yes
- No
09
SUBSTITUTIONS ALLOWED FOR REQUIRED EXPERIENCE
Will you be submitting a degree from an accredited university with a major in computer science for six (6) months of Electronic Data Processing Experience?By answering ‘Yes’, you understand and agree that you will submit verification of such education at the time of application, in order to receive credit. Please attach a copy of your OFFICIAL DIPLOMA and/or TRANSCRIPTS of your computer science degree to your online application or send a copy to our office as soon as possible.
- Yes
- No
10
CONTINUED SUBSTITUTION OF SPECIALIZED EXPERIENCE FOR GENERAL EXPERIENCE
Will you be substituting Excess Specialized Experience for General Experience on a month-for-month basis?By answering “Yes” to this question, you verify that you have accessed the link provided in the job announcement, read the complete MQR’s and this Important Note. You also agree that your resume will clearly substantiate you meet each requirement and that failure to do so may result in your application being delayed or rejected.
- Yes
- No
* Required Question
