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Presales – Lead Enterprise Solutions Architect
Sales & Business Development | Remote – US
This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.
Our agreement with employees
DocuSign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At DocuSign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better. And for that, you’ll be loved by us, our customers, and the world in which we live.
The team Our Sales & Business Development teams collaborate with customers and partners across the globe to help them leverage the DocuSign Agreement Cloud to transform the entire system of agreement process—from preparing to signing, acting on, and managing contracts and other types of agreements. Our team partners with some of the largest, most innovative companies in the world in dozens of industries to bring the power of DocuSign to more customers. Whether you are selling to a small business or a large enterprise, you will apply your extensive knowledge of our solutions, and leverage our strategic partnerships to help our customers grow their top and bottom line.
This position
The Lead Solutions Architect partners with the Enterprise presales Solutions Engineers and Enterprise field sales team to discover and understand customer business challenges, complex processes, and architectural landscapes in order to build world-class integrated solutions leveraging DocuSign’s platform and suite of products. Through engaging stories and custom-built demonstrations, the SA illustrates the value and benefits of modernizing a prospect’s System of Agreement via the DocuSign offering.
This position is an individual contributor role reporting to the Director, Solution Engineering and is designated Flex.
Responsibilities
- Collaborate with the Enterprise Solutions Engineering and Field Sales teams to cultivate and secure net-new business within an assigned territory and targeted accounts
- Uncover, comprehend, and document complex business challenges, processes, and enterprise architecture
- Engage in meaningful business and technical conversations, sharing industry insights with key stakeholders from all levels and business units within large enterprise organizations
- Establish technical credibility and build confidence in recommended solutions leveraging your product expertise, custom product demonstrations, technical Q&A, business process diagrams, and product roadmap discussions
- Articulate selected recommendations and the business value they provide to diverse audiences
- Work collaboratively with sales partners and other internal teams to provide a world class buying experience
- Understand the Contract Lifecycle Management space
- Demo and sell based on value selling methodologies defined by the company
Basic qualifications
- 12+ years prior experience within a Public Sector pre-sales role selling SaaS solutions and concepts to Enterprise customers
- BS/BA degree or equivalent in relevant work experience
Preferred qualifications
- 15+ years prior pre-sales experience within a mid-market to enterprise level SaaS offering, ideally cloud-based
- Experience with technical business documentation like workflow diagrams, proposals, SOWs, RFPs and RFIs, required
- Proven experience working with employees at all levels of an organization
- Familiarity with Enterprise-class software systems like ERP, CRM, and ECM systems
- Proven experience with software system configuration and integration
- Familiarity with HTML, XML, and structured data
- Familiarity with electronic signature concepts
Based on Colorado law, the following details are for Colorado individuals only: Colorado base salary range: $157,600 – $195,700 and eligible for bonus, equity and benefits.
Vaccination requirement
DocuSign may require all employees to be fully vaccinated against COVID-19 and provide proof of vaccination to visit a DocuSign office, to meet with potential or actual customers or business partners, or for other business-related purposes, in accordance with local law. Please note that DocuSign has contracts with different governments globally which may require compliance with local and federal laws.
About us
DocuSign helps organizations connect and automate how they prepare, sign, act on, and manage agreements. As part of the DocuSign Agreement Cloud, DocuSign offers eSignature: the world’s #1 way to sign electronically on practically any device, from almost anywhere, at any time. Today, over a million customers and hundreds of millions of users in over 180 countries use DocuSign to accelerate the process of doing business and simplify people’s lives. And we help save the world’s forests and embrace environmental sustainability.
It’s important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. DocuSign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.
Accommodations
DocuSign provides reasonable accommodations for qualified individuals with disabilities in job application procedures, including if you have any difficulty using our online system. If you need such an accommodation, you may contact us at **************@docusign.com.
