Log In
Sign Up
At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet.
Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We’re a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple – to deliver a sustainable future for the world through science and collaboration. If you’re looking for a challenge and meaningful role, you’re in the right place.
Dow has an exciting opportunity for a Business Process Leader specializing in the Invoice and Tax work process preferably located in Midland, Michigan, but also will consider applicants from Terneuzen or Sao Paulo. The global people leader role is accountable for ensuring global work process and compliance requirements are met in the system designs by building, testing, and implementing the appropriate solutions. It focusses on business solutions for invoicing and tax. This position will also guide and influence the work being done within the DSS for these two work processes. The position is accountable for maintaining key relationships with our invoicing and tax area along with third party suppliers.
Key Role responsibilities include:
-
Leading a global team of employees for Invoicing and Tax
-
Work with stakeholders to evaluate and validate new enhancement requirements and develop functional design documents for IT which are used for technical design.
-
Expert in the technical landscape for SAP, Invoice and Tax software.
-
Clearly understand the various touchpoints between our invoicing work processes and other functions
-
Perform run the business work process support for issues reported by operations and businesses.
-
Provide consultation support for questions from stakeholders and provide creative solution suggestions to improve current business processes.
-
Analyze and review the root cause of issues jointly with IS Solution Managers along with solution development.
-
Coordinate with internal and external support functions and assign tasks across work groups and functions.
-
Lead and direct test teams and review test results for new solutions and provide approval for migration to the Production environment.
-
Validate migration results and communicate the solutions to stakeholders.
-
Develop and lead training sessions for all internal and external users.
-
Work as focal point for above work process for new projects. This includes assessing requirements, impact, defining gaps, performing Product Test, organize and lead User Acceptance Testing, coordinating data readiness and providing support for implementation and post-production hyper-care.
-
Lead team for SAP and bolt-on Tax/Invoicing software upgrades & enhancements
-
Develop and maintain relationships with third party vendors (Sovos & Thomson Reuters). This includes attending vendor events/updates, meeting quarterly with vendor leadership, and providing references to external companies relating to Dow’s experience with the software.
-
Responsible for estimating and managing overall project and work process budgets and resource allocation.
Qualifications
-
A minimum of a Bachelor’s degree
-
A minimum of 8 years of relevant industry experience
-
The ability to work legally in the country for which you are applying. No visa sponsorship/support is available for this position, including for any type of permanent residency (green card) process.
Preferred Qualifications:
-
A Bachelor’s degree, preferably in Finance or IT.
-
At least 10 years of relevant industry experience is preferred.
-
Previous experience working in SAP, reporting systems and/or analytics.
-
Experience in change management efforts.
Note: This position does not offer relocation assistance
Benefits – What Dow offers you
We invest in you.
Dow invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and your career. You bring your background, talent and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing.
Here are just a few highlights of what you would be offered as a Dow employee:
- Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives.
- Benefits and programs to support your physical, mental and emotional well-being, to help you get the care you need…when you need it.
- Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning and educational resources to help you achieve your long term financial-goals.
- Become a Dow shareholder through various employee stock programs.
- Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building.
- Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs.
- Global Paid Time Off (PTO) policies:
- Paid time off for new parents (birthing and non-birthing, including adoptive and foster parents).
- Paid time off to care for family members who are sick or injured.
- Paid time off to support volunteering and Employee Resource Group’s (ERG) participation.
Join our team, we can make a difference together.
About Dow
Dow (NYSE: DOW) combines global breadth; asset integration and scale; focused innovation and materials science expertise; leading business positions; and environmental, social and governance leadership to achieve profitable growth and help deliver a sustainable future. The Company’s ambition is to become the most innovative, customer centric, inclusive and sustainable materials science company in the world. Dow’s portfolio of plastics, industrial intermediates, coatings and silicones businesses delivers a broad range of differentiated, science-based products and solutions for its customers in high-growth market segments, such as packaging, infrastructure, mobility and consumer applications. Dow operates manufacturing sites in 31 countries and employs approximately 37,800 people. Dow delivered sales of approximately $57 billion in 2022. References to Dow or the Company mean Dow Inc. and its subsidiaries. For more information, please visit www.dow.com or follow @DowNewsroom on Twitter.
As part of our dedication to the diversity of our workforce, Dow is committed to equal opportunities in employment. We encourage every employee to bring their whole self to work each day to not only deliver more value, but also have a more fulfilling career. Further information regarding Dow’s equal opportunities is available on www.dow.com.
Dow is an Equal Employment Opportunity employer and is committed to providing opportunities without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may call us at 1-833-My Dow HR (833-693-6947) and select option 8.
