Job Discription
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Are you someone working as a Pharmacy Technician who is tired of the daily retail grind? Do you have an interest in working with Healthcare Information Technology professionals? Would you be interested in providing support for applications that benefit our Nations Veterans? Then this may be the perfect opportunity to make that switch! Document Storage Systems, Inc. is looking for a Pharmacy Technician to join our Team to resolve issues with our software that directly impacts our clients.
Description
The Clinical Analyst I will be responsible for working with our customers, within our service level agreements, to assist and troubleshoot issues concerning workflows, alerts, reporting, treatment, and surveillance. The position requires an ITIL Foundations certification, as well as mastering the use of our ticketing system, knowledge base system, and our software applications. In addition, they will be responsible for resolving issues related to configuration, reproducing work ups, triaging clinical issues, and collecting data for escalation.
DUTIES AND RESPONSIBILITIES:
Essential Duties:
Other Duties:
QUALIFICATIONS:
Skills:
Required:
Desired:
Education:
Required:
Desired:
Certification(s), Licenses:
Required:
Certified Pharmacy Tech (CPht)
Registered Pharmacy Tech (RPht)
Medical Laboratory Tech (MLT)
Certified Hemodialysis Technician (CHT)
Certified Clinical Hemodialysis Technician – Advanced (CCHT-A)
Similar related field(s) or equivalent experience and/or education
Desired:
Years of experience in a similar role:
Required:
Desired:
PHYSICAL DEMANDS:
Standing | 5% per day |
Sitting | 90% per day |
Walking | 5% per day |
Stooping | 2% per day |
Lifting | 2 times per day (10 lbs) |
Computer Work | 95% per day |
Telephone Work | 65% per day |
Reading | 80% per day |
Other, please specify | 0% per day |
This role can be Remote which would allow most work to be performed at home; however, the Employer is a Federal Contractor and subject to federal vaccination mandate. Employees must be fully vaccinated to come onto any of DSS, Inc’s sites or Client sites.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
If you need an accommodation seeking employment with DSS, Inc., please email or call (561) 284-7373. Accommodations are made on a case-by-case basis.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
If you need an accommodation seeking employment with DSS, Inc., please email [email protected] or call (561) 284-7373. Accommodations are made on a case-by-case basis.
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