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More than a career – a chance to make a difference in people’s lives.
Build an exciting, rewarding career with us – help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you’ll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits.
Position Summary
This is a professional career opportunity in Human Resources for a candidate interested in enhancing their HR experience in Duke Energy’s HR Consulting Services organization. HR Consulting Services provides guidance and advice to managers and employees in several areas including, HR policy and program interpretation and application, goal setting and performance coaching, compensation and recognition and employee escalations Under general supervision, employees at this level solve moderately complex problems in human resource areas of specialization. Incumbents are expected to develop advanced skills and possess the ability to work independently.
This position is located in Charlotte, NC or at another Duke Regional location. This position is considered a “hybrid” role, working some days in the office and some days remotely. In addition, may require occasional travel to regional operations locations.
Responsibilities
Responds to manager and employee inquiries about a broad range of HR topics (HR policies and procedures, compensation programs, staffing and selection processes, performance management, labor relations, etc.) utilizing a case management tool.
Coaches supervisors and managers on how to effectively address internal employee relations issue and advises on the development of an appropriate course of prevention, action and follow-up. Utilizes sound judgment and knowledge of investigative techniques to establish an investigation approach and prepare investigative summaries that document findings.
Consults on the development of various HR documentation, such as organizational charts and performance assessments.
Develops or increases knowledge of the organization, procedures and customers. Analyzes and understands information, past practices and business objectives to make appropriate recommendations to management/assigned customers.
Supports strategic HR Business Partner Manager and leaders with employee relations and all types of employment matters through the use of data and trends. Provides professional and confidential HR consulting and recommendations to HR Business Partner Managers on potentially sensitive matters and serves as central point of contact for policy interpretation, disciplinary actions and terminations.
Maintains appropriate case management documentation.
Educates managers of services available to them and encourages the use of self-service tools
Develops positive working relationships with peers, customers, employees and management to effectively complete work activities.
Raises issues as appropriate. Suggests process development & improvement of activities.
Works across multiple HR disciplines within a shared services environment.
Works on HR projects.
Working Conditions
Hybrid – Work will be performed from both remote and onsite locations after the onboarding period. However, hybrid employees should live within a reasonable commute to the designated Duke Energy facility.
Office environment which will include prolonged sitting at desk or work station, exposure to personal computer monitor, and frequent use of keyboard and phone.
May be required to travel to other locations occasionally.
Work requires typing, use of telephone and sitting for prolonged periods of time. Stretching, bending, reaching, pushing and pulling are required a moderate amount of the time. Some standing and walking is required. Must speak and understand English fluently. Must demonstrate the ability to communicate and concentrate effectively. Good hearing is required for related communications.
Required/Basic Qualifications – HR Consultant
Bachelor’s Degree in Human Resources or related field of study
In addition to required degree, three (3) years minimum of related work experience
In lieu of Bachelor’s degree AND three (3) years minimum of related work experience listed above, High School/GED AND seven (7) years minimum related work experience
Desired Qualifications
Three (3) years minimum related HR experience in a shared services advisory team
Demonstrated problem-solving, research and resolution skills required to analyze complex concerns/issues, develop logical conclusions and make appropriate recommendations
Demonstrated ability to prioritize multiple tasks and display good negotiating skills when dealing with diverse customer expectations
PHR or SPHR Certification
Undergraduate degree in Human Resources or Human Resource Management
Master’s degree in Human Resources or Human Resource Management
Strong written and oral communication skills
Ability to work well independently and as part of a team.
Ability to handle and manage confidential information
Ability to deal effectively with all levels of employees and management, including effective interpersonal skills (e.g., influencing and listening skills)
Ability to work under time constraints and associated pressures
Ability to work occasional irregular hours to meet 24/7 business needs
Highly proficient with MS Office Products and technology tools
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Travel Requirements
5-15%
Relocation Assistance Provided (as applicable)
No
Represented/Union Position
No
Visa Sponsored Position
No
Posting Expiration Date
Wednesday, January 26, 2022
All job postings expire at 12:01 AM on the posting expiration date.
Please note that in order to be considered for this position, you must possess all of the basic/required qualifications.
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