Ear Nose & Throat Center Hiring for Medical Office Front Desk Coordinator Job at Park Ridge, IL Full Time

Join our established ENT practice and become a valued member of our team as the ‘face’ of our company to ensure patients receive a heartwarming welcome. You will coordinate all front desk activities, including patient check-in, patient check-out, appointment scheduling and phone interactions. Our ideal candidate will have a customer/patient focused service approach.

Responsibilities

• Answer phones and schedule appointments
• Ensure timely and accurate customer service
• Ensure proper mail distribution
• Keep updated records
• Ensure the company’s policies and security requirements are met
• Flexibility to travel between two offices

Skills

• Proven work experience as a front desk coordinator
• Hands-on experience with office machines (e.g. fax machines and printers)
• Thorough knowledge of customer service
• Proficiency in English (oral and written)
• Solid knowledge of MS Office, particularly Excel and Word
• Excellent communication and people skills
• Good organizational and multitasking abilities
• Problem-solving skills
• High School diploma; additional certification is a plus

Typical Physical Demands:

Work may require sitting for long periods of time, and also stooping, bending, and stretching for files and supplies. An employee occasionally is asked to lift files or paper weighing up to 30 pounds. The position requires manual dexterity sufficient to operate a keyboard, computer, telephone, calculator, copier, and such other office equipment as necessary. Vision must be correctable to 20/20 and hearing must be in the normal range for telephone contacts. The position also requires viewing computer screens and typing for long periods of time, and working in an environment which can be very stressful

Work Remotely

• No

Job Type: Full-time

Pay: $18.00 – $20.00 per hour

Must be vaccinated against Covid-19.

Job Type: Full-time

Pay: $18.00 – $20.00 per hour

Benefits:

• 401(k)
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• Park Ridge, IL 60068: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Required)

Experience:

• Front desk: 1 year (Required)
• Customer service: 1 year (Required)
• Communication skills: 1 year (Required)
• English: 1 year (Required)

Work Location: One location